Retail Security Officer

B&M Retail; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A growing retail company in Liverpool is seeking a dedicated Retail Security Officer to join the team. The role involves ensuring safety, monitoring CCTV, and investigating stock loss. Ideal candidates will demonstrate strong communication skills and the ability to handle challenging situations professionally. This full-time position offers flexible shifts across the week.

Qualifications

• Ability to follow instructions while maintaining calm in pressured situations.
• Effective verbal and written communication skills.
• Professional behavior when dealing with challenging customers.
• Strong work ethics, honesty, and integrity.

Responsibilities

• Observe and report any incidents in store.
• Monitor CCTV footage as per company policy.
• Enforce Health & Safety guidelines.
• Conduct internal investigations into stock loss and fraud.

Skills

Observation skills

Effective communication

Professional customer service

Judgement

Job description

Overview

We are currently recruiting for a Retail Security Officer to join our store team in the Liverpool Area. As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers.

Responsibilities

• Observe and report any incidents in store
• Monitor CCTV footage, in line with company policy & procedures
• Adhere to and enforce Health & Safety guidelines
• Conduct internal investigations into stock loss, fraud and theft

The role of Retail Security Officer can be challenging at times, but also rewarding and offers great progression within our Profit Protection and wider teams. Our ideal candidate will be vigilant, assertive and a helpful team player with a passion for security & delivering great service!

Qualifications

• The ability to follow instructions whilst staying calm in pressured situations
• Effective communication, both verbal and written
• The ability to deal with challenging customers with professional behaviour at all times
• A balanced sense of judgement, strong work ethics, honesty and integrity

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans; there really hasn’t been a better time to join us!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends.