Retail Security Officer

Mitie; Hereford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Hereford is looking for a Retail Security Officer. This role involves delivering top-notch customer service while ensuring a safe shopping environment. Candidates should preferably hold a current SIA licence and have a checkable 5-year employment history. The position offers varied shifts and includes duties such as conducting store patrols and utilizing CCTV systems effectively. Employee benefits include a pension scheme and paid breaks.

Benefits

Free uniform supplied

Annual leave entitlement

Pension and life insurance schemes

Access to employee benefits and discounts

Qualifications

• Current SIA licence or willingness to undergo training.
• Ability to work varying shifts.
• Strong customer service skills.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems for crime reduction.
• Liaise with management and police.

Skills

Customer service excellence

Ability to conduct patrols

CCTV operation

Education

SIA licence or certificates preferred

5-year checkable employment history

Job description

Overview

Pay rate: 12.60

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid