Retail Security & Customer Care Champion

OCS Group Limited; Tiverton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company in the United Kingdom is looking for a Retail Security Officer to ensure a safe shopping environment. The role involves acting as a visible deterrent to crime, monitoring security equipment, and providing excellent customer service. Candidates should possess a valid SIA License and strong observational skills. Flexibility for various shifts is essential. This is an opportunity to contribute to safety and security in a retail setting while being part of a dedicated team.

Qualifications

• Valid SIA License – Door Supervisor (DS) or Security Guarding required.
• Strong observational skills with the ability to identify suspicious behaviour.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Act as a visible security presence within the store, deterring theft.
• Conduct regular patrols of the store premises.
• Monitor CCTV and respond to suspicious activities.
• Respond to alarms and incidents promptly.
• Assist customers with directions or queries where needed.

Skills

Strong observational skills

Excellent verbal communication

Ability to handle difficult situations

Education

Valid SIA License – Door Supervisor or Security Guarding

Job description

A leading facilities management company in the United Kingdom is looking for a Retail Security Officer to ensure a safe shopping environment. The role involves acting as a visible deterrent to crime, monitoring security equipment, and providing excellent customer service. Candidates should possess a valid SIA License and strong observational skills. Flexibility for various shifts is essential. This is an opportunity to contribute to safety and security in a retail setting while being part of a dedicated team.