Retail Section Leader - Long Eaton

Company Shop Group; Long Eaton; On-site; GBP 32,000; Full time

Job summary

A retail group in Long Eaton is seeking a Section Leader to oversee team operations and uphold store standards. The successful candidate will coach and develop colleagues while maintaining product availability. Key responsibilities include supporting the Store Manager, achieving sales budgets, and ensuring a high member experience. The role requires flexibility in shifts, including evenings and weekends, and offers benefits like a competitive salary and subsidized staff canteen.

Benefits

Competitive salary

Free membership for you and 10 nominees

Annual Flu Injections

High street & leisure vouchers

On-site Parking

Subsidised staff canteen

Free tea & coffee

Free fruit Fridays

Employee Assistance Programme

Cycle to work scheme

Contributory pension scheme

Qualifications

• Experience in coaching, developing, and leading teams in a fast-paced retail environment.
• Ability to build and maintain effective working relationships.
• Flexibility and adaptability to support business needs.

Responsibilities

• Lead the team to maintain product availability and high store standards.
• Support the Store Manager and assist in achieving sales budgets and KPIs.
• Engage and develop colleagues to ensure performance against plans.

Skills

Coaching and developing teams

Building effective working relationships

Flexibility and adaptability

Job description

About the Role

As a Section Leader, you’ll be the first point of contact for your team!

You will ensure colleagues are always available to maintain product availability, meet and deliver the expectations of our members by ensuring colleagues are in the right place at the right time to delivering impeccable store standards.

In addition, you will support continuous training, developing and coaching of our colleagues through a detailed training programme, whilst keeping them fully up to date with relevant business updates through daily team huddles.

The successful candidate will have experience in coaching, developing and leading teams in a fast paced retail environment.

You will have the ability to build and maintain effective working relationships, and be flexible and adaptable to support the needs of the business.

You will lead by example and uphold the Company Shop Group values at all times.

Operational

You will support the Store Manager in delivering an exceptional section/department on Ambient, by leading and motivating colleagues to deliver the day to day operation within your area of responsibility.

Deliver high store standards and operational statutory compliance across the department ensuring delivery of exceptional member experience and service, quality and product availability.

Ensure that all policies, procedures and legal obligations are followed as specified by Company Shop Group.

Responsible for your area of the stores operation and maintaining the department to an exceptional standard.

Plan and lead the daily huddles for your team, that encourage contributions towards sales and product availability.

Assist the Store Manager to achieve sales budgets, KPIs, departmental rotas, provide feedback and input on maximising sale opportunities.

Analyse departmental data to identify opportunities and risk and use this to develop a plan of action for your department.

Assess costs for all activities and always look for ways to simplify and improve current processes.

Any other reasonable management instruction.

To act and deputise for other Section Leaders and the Store Manager as and when required.

Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice.

Continuously review waste within your department and seek solutions to reduce wastage where possible.

Colleagues

Engage your colleagues both within your department and within other departments to support cross functional and positive working relationships.

Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops colleagues’ skills and capabilities.

Lead and develop colleagues to deliver performance against plan and ensure they deliver the tasks they are accountable for.

Communicate and drives relevant KPI’s to team members, ensuring that all colleagues are motivated and encouraged to work effectively and efficiently.

Ensure that all members of your team adhere to all Company Shop Group policies and procedures.

Active promote and encourage the reporting of any near misses and accidents.

Support, develop, coach and guide all members of your team through the use of development and succession planning.

Keep up to date with information relevant to your department and cascade this accordingly to your team.

Members

Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.

Listen to our members and utilise any feedback to drive continuing improvement service levels across the department.

Ensure that our colleagues uphold our culture and deliver an expectational member experience.

Location

Company Shop, Unit 1, Westgate Retail Park, Long Eaton, NG10 1EQ

Salary

£31'748 per annum

Shifts/Hours

40 hours per week, 5 days out of 7 (rota basis) between the hours of 2pm and 10pm Monday to Friday, 1pm and 9pm Saturday and 12pm to 8pm Sunday.

The successful candidates must be flexible, the role will require working evenings, weekends and bank holidays.

What's in it for you

• Competitive salary with details available upon application
• Free membership to Company Shop for you and 10 x nominees.
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday!
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Contributory pension scheme with death in service benefit.