Retail Sales Manager

Rep Fitness UK; Gloucester; On-site; GBP 40,000 - 45,000; Full time

Job summary

A fitness equipment company is seeking a proactive Retail Sales Manager to oversee its new UK showroom in Gloucester. This full-time role involves managing daily operations, ensuring customer satisfaction, and achieving sales targets. The ideal candidate will have significant retail sales experience, a good understanding of the fitness industry, and excellent communication skills. The position requires working weekends at the showroom and entails travel to events. The role offers competitive pay within £40,000 to £45,000, along with numerous benefits.

Benefits

£40,000 to £45,000 per annum + company bonus scheme

25 days annual leave + bank holidays

Company pension scheme

Private medical cover

Life assurance

Employee assistance programme

Team branded kit

Staff discounts on REP gear

Access to an on-site gym

Free on-site parking

On-site electric vehicle charging

Qualifications

• Significant retail sales, showroom, or account management experience.
• Good understanding of the strength and fitness industry.
• Evidence of implementing excellent customer journey processes.

Responsibilities

• Overseeing daily showroom operations for customer experience.
• Implementing showroom processes to optimize efficiency.
• Working towards retail and showroom sales targets.
• Building relationships with retail partners.
• Supporting showroom launch in February 2026.

Skills

Retail sales management

Understanding of strength and fitness industry

Customer journey processes

Sales track record

Communication skills

Problem-solving

Point of Sale systems

Fast-paced environment experience

Product knowledge

Job description

Retail Sales Manager

We’re looking for a proactive and customer-focused Retail Sales Manager to run our brand new UK showroom. Day-to-day, you’ll oversee on-site customer experience, and maintain showroom standards. You’ll also handle sales enquiries, be a trusted product expert, and coordinate with the wider team to ensure the showroom runs smoothly and reflects our brand at its best.

Reporting to the Director of Sales - UK & Europe, this is a full-time role based at our Gloucester Head Office. Initially, as we establish a normal routine within our brand new showroom, there will be a requirement for the successful candidate to work weekends (likely Wed-Sun schedule). However, our aim will be to build support around this position which will allow for greater flexibility.

If you thrive in a fast-paced, customer-facing environment, and you're passionate about strength and fitness, this is the role for you.

Job Requirements

Below are some of the experiences, knowledge, and skills that we believe will give you the best chance of success in this role :

• Significant retail sales, showroom, or account management experience (preferably within a similar setting).
• A good understanding of the strength and fitness industry, either through professional or personal experiences.
• Evidence of implementing excellent customer journey processes and successful visual merchandising.
• Demonstrable sales track record and commercial acumen.
• Excellent communication and relationship-building skills.
• Ability to identify issues and problem solve at pace.
• Prior experience of operating Point of Sale systems.
• Comfortable working in a fast-paced, high-growth environment.
• Existing product and brand knowledge is desirable.

The successful candidate will be comfortable being based full time (Wed-Sun) at our Gloucestershire-based showroom. A full and valid UK driving license will be a required, due to some travel requirements to events, trade shows, and other consumer activations.

Job Responsibilities

• Overseeing daily showroom operations to ensure a premium, customer‑focused experience.
• Implementing showroom processes and best practices to optimise efficiency and customer satisfaction.
• Working towards retail, showroom and D2C sales targets.
• Building and managing relationships with retail partners and resellers.
• Supporting the February 2026 showroom launch.
• Leading merchandising, product training, and promotional execution.
• Providing accurate forecasting, reporting and market insights.
• Collaborating with marketing, operations, logistics, and customer service.
• Gathering customer feedback and providing insights to support continuous improvement.
• Representing REP at events, trade shows and consumer activations from time‑to‑time.
• Maintaining compliance with company standards, policies and health & safety guidelines.

Job Benefits

• £40,000 to £45,000 per annum + company bonus scheme
• 25 days annual leave + bank holidays
• Company pension scheme
• Private medical cover
• Life assurance
• Employee assistance programme
• Team branded kit
• Staff discounts on REP gear
• Access to an on‑site gym
• Free on‑site parking
• On‑site electric vehicle charging