Retail Sales Executive

M Comm Solutions Ltd.; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading solutions provider in Liverpool seeks a dedicated professional to manage business accounts and drive revenue growth. This role involves developing client relationships, training retailers, and utilizing BI tools for insights. Ideal candidates will have a strong focus on customer satisfaction and be able to meet sales targets effectively.

Responsibilities

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to the company and retailers' revenue growth.
• Increase customer base by opening new retail accounts.
• Provide activation reports to retailers to maximize revenue opportunities.
• Analyze stock levels to ensure no surplus/deficits.
• Ensure correct products are distributed to retailers.
• Train retailers on sales portals and services for growth.
• Liaise with Regional Sales Manager for strategic decisions.
• Educate retailers on product changes and promotional offers.
• Utilize BI tools for sales insights.
• Keep accounts informed on delivery details and payments.
• Make follow-up visits to ensure customer satisfaction.
• Provide feedback on competitors and recommendations.
• Market and promote products across targeted demographics.
• Maintain record of sales, orders, and complaints.
• Ensure standards for quality and customer service are met.
• Attend team meetings and share best practices.
• Plan and execute sales meetings for feedback.
• Work towards monthly targets.

Job description

Responsibilities

• Maintain and develop a good business relationship with all accounts.
• Focusing on delivering value to M Comm and retailers' revenue growth.
• Increase customer base by opening new retail accounts in your allocated areas.
• Provide activation reports to retailers to maximise on revenue opportunities.
• Analyse stock level of each account to ensure there is no surplus/deficits in stocks.
• Ensure the correct products are distributed to the retailers.
• Train retailers on sales portals, technical solutions, and services to facilitate growth.
• Liaising with Regional Sales Manager and delivering right inputs for strategic decisions.
• Educate retailers with any new changes on the products and services or any promotional offers which adds value in increasing revenue.
• Utilizing BI tools to provide sales insights to retailers and management.
• Keeping accounts informed on prices, credit details, delivery dates, payments, and arrangements of any delivery and installation of goods.
• Make follow-up visits to meet customer satisfaction and to get further orders.
• Provide feedback on competitors, customers and any recommendations on our existing sales and marketing strategies.
• Market and promote M Comm’s products across targeted demographics whilst supporting ad hoc marketing activities at events etc.
• Maintain record of Sales, Orders and complaints on our portal.
• Ensuring standards for quality, customer service, and health and safety are met.
• Attend team meetings and share best practice with colleagues.
• Planning and executing sales meetings to help provide feedback and sales insights.
• Working towards monthly targets.