Retail Sales Associate – Footwear & Apparel

WOLVERINE; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global footwear retailer in Solihull is seeking passionate individuals to join their customer service team. The role involves creating exceptional experiences for customers while achieving sales targets. Key responsibilities include maintaining store standards, cash management, and engaging with customers about products. A high school diploma is required, and while retail experience is a plus, a passion for the brand is essential. The company offers various perks, including a generous clothing allowance and bonuses.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust support

Dedicated budget for fitness classes

Access to Sample sales

Health Cash Plan benefit

Enhanced Family Leave policy

Qualifications

• Retail sales experience preferred, but not required.
• Passion for the brand and lifestyles.

Responsibilities

• Create amazing experiences for customers with authentic service.
• Achieve sales targets and metrics.
• Interact with customers and educate them on products.
• Maintain store standards and visual merchandising.
• Responsible for cash management and security procedures.
• Encourage loyalty by discussing new launches.

Skills

Excellent communication skills

Positive and professional attitude

Ability to work well under pressure

Flexible schedule

Education

High School diploma or equivalent

Job description

A leading global footwear retailer in Solihull is seeking passionate individuals to join their customer service team. The role involves creating exceptional experiences for customers while achieving sales targets. Key responsibilities include maintaining store standards, cash management, and engaging with customers about products. A high school diploma is required, and while retail experience is a plus, a passion for the brand is essential. The company offers various perks, including a generous clothing allowance and bonuses.