Retail Sales Assistant

Dreams Ltd; Brighton; On-site; GBP 22,000 - 26,000; Part time

Job summary

A leading bed retailer in Brighton seeks a Retail Team Member to provide exceptional customer service and guide customers in selecting high-value purchases. Ideal candidates should be engaging and possess excellent communication skills. The role offers a competitive salary with uncapped commission potential, discounts, and various benefits, including wellbeing support and training opportunities.

Benefits

Competitive salary

Uncapped commission scheme

Colleague discounts

Comprehensive training

Wellness hub and helpline

Enhanced maternity & paternity pay

Qualifications

• Ability to bond with customers and provide exceptional service.
• Willingness to work towards KPIs and sales targets.
• Curiosity about sleep and products.

Responsibilities

• Guide customers to the right fit using their needs.
• Assist customers throughout their store visit.
• Maintain a clean and inviting store display.

Skills

Engaging personality

Excellent communication skills

Motivation

Team player

Willingness to learn

Flexibility

Job description

About us

Dreams is the UK\`s most loved bed retailer. We\`ve been making bedtimes better since 1985 and are owned by Tempur Sealy, selling 14,000 mattresses, bases and headboards every week. With over 200 stores nationwide, you\`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. Dreams. Love your job.

In your dream role, you\`ll receive:

• Competitive salary: £22,000 achievable on target earnings
• Commission: Uncapped commission scheme with peak incentives
• Discounts: Colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays and shopping
• Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans
• Learning and development: Comprehensive induction with options from our Beducation learning platform to face-to-face training, with progression opportunities
• Wellbeing: Partnership with the Retail Trust offering a wellness hub, 24-hour helpline, out-of-hours GP services and counselling
• New in 2024 - enhanced maternity & paternity pay

The job

Working as part of our Retail team in Hull for 30 hours a week, you will be a vital part of the store\`s success. You\`ll work closely with members of the public to understand their needs and advise them on high-value purchases.

• Make customers feel at home through exceptional service by listening to needs and guiding them to the right fit
• Be on hand throughout the store visit, from greeting at the door to understanding customers\` sleep preferences
• Become a Sleepmatch Master, using market-leading sleep technology to help customers choose the right mattress
• Help keep the store looking its best through housekeeping, cleaning and updating displays

What we\`re looking for

• People-first: An engaging, positive personality with the ability to bond with customers
• Communicator: Excellent communication skills to build rapport with customers and colleagues
• Motivated: Willingness to work towards KPIs and sales targets, even without prior sales experience
• Team player: Able to contribute to a respectful, inclusive store environment
• Willing to learn: Natural curiosity and willingness to learn about sleep and products
• Flexible: Available to work 30 hours per week, including weekends and bank holidays; higher commissions on busy days