Retail Sales Advisor

Gravity Recruit; Taunton; On-site; GBP 25,000 - 27,000; Full time

Job summary

A retail company in Taunton seeks Retail Sales Advisors to engage with customers and assist them in selecting products. This role emphasizes relationship-building, exemplary customer service, and achieving sales goals. Ideal candidates should have sales experience and strong interpersonal skills. The position offers a competitive base salary of £24,700 with OTE of £45K plus benefits such as uncapped commission, staff discounts, and a supportive work environment.

Benefits

Uncapped commission of up to 4% on sales

Competitive salary reviewed annually

Pension contributions matched by the company

Life assurance cover of two times salary

28 days statutory holiday

Birthday leave

Employee discounts

On-site parking

Qualifications

• Proven experience in sales or retail environments.
• Ability to build relationships of trust and respect.
• Strong questioning techniques and active listening skills.

Responsibilities

• Act as the main point of contact for customers.
• Use product knowledge to assist customers in their choices.
• Meet and exceed personal and team performance targets.

Skills

Sales Experience

Customer Service

Organizational skills

Basic Math

POS

Upselling

Job description

The Retail Sales Advisors are at the heart of the business acting as their biggest brand ambassadors. Often the first point of contact for customers visiting their network of showrooms they are both inspired and empowered to support our customers by assisting them in choosing the perfect product and accessories from their broad range of products.

They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion.

This continued high performance is recognised by a generous industry-leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts.

With colleagues working closely together their showroom teams adopt a One Team mindset all supporting each other to meet the needs of their customers whilst consistently achieving and exceeding both personal and team targets. Sharing knowledge and learning through in-showroom mentorship and their extensive learning and development offering their Retail Sales Advisors become true furniture experts enabling them to deliver outstanding customer experiences positively impacting key customer performance metrics which include Net Promoter Score and Trustpilot.

The Person

• Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
• Highly skilled at questioning techniques and using active listening skills to understand customers needs.
• Has a persuasive but authentic communication style with the ability to influence.
• Intrinsically motivated to exceed expected results and performance targets taking personal accountability for own contribution whilst supporting others.
• Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
• Adopts an inclusive and supportive approach by taking a genuine interest in colleagues customers and the business.

This role would suit individuals with skills or experience in the following areas : Sales Advisor Retail Sales Sales Consultant and Sales Executive.

Their Benefits

• Uncapped commission of up to 4% on all sales offering great earning potential.
• Pay : our salaries are competitive and reviewed every year.
• Pension : 4% employee contribution matched by the company.
• Life assurance : free cover of a minimum of two times salary up to the age of 65.
• Holidays : 28 days statutory holiday per year pro-rate if part-time.
• Birthday : an additional day off for you to celebrate your birthday.
• 1 weekend in every in 6 off.
• Employee discount : amazing discounts available after successful completion of probation.
• Continued development to grow skills and support future internal career advancement.
• Employee Assistance Programme : gives all employees access to both telephone and face-to-face counselling services.
• My Rewards Programme : offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
• Free on-site parking at all locations.

Package :

Salary : 24700 Strong Commission (OTE 45K) Benefits Package

By applying for this role you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

Key Skills

Sales Experience,Customer Service,Organizational skills,Basic Math,POS,Millennium,Accounting,Retail Sales,Upselling,Product Demos,Guest Services,Lead Generation

Employment Type :

Full Time

Experience :

years

Vacancy :

1

Yearly Salary Salary : 25000 - 27000