Retail Sales Advisor

Warren James Jewellers; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK jewellery brand seeks a Retail Sales Advisor in Liverpool to provide exceptional customer service and help maximize sales. This role involves creating a welcoming environment and maintaining visual displays. Passion for jewellery is preferred, but training is provided. The successful candidate will demonstrate professionalism and teamwork. Benefits include 28 days of holiday and staff discounts.

Benefits

28 days holiday a year increasing to 33 after 5 years

Monthly pay

Staff discount on jewellery purchases

Incentives and treats throughout the year

Qualifications

• Ability to display passion for jewellery and provide excellent customer service.
• Smart and well-groomed appearance essential.
• Ability to work independently and as part of a team.

Responsibilities

• Work within policies to maximize sales and customers.
• Create a welcoming environment for customers.
• Maintain visual jewellery displays.
• Develop knowledge of jewellery.
• Set a good example of professionalism.

Skills

Genuine passion for jewellery

Customer service

Initiative

Teamwork

Job description

Retail Sales Advisor - 16hrs

Liverpool (St Johns Centre)

About Us

At Warren James we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands. Help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment and great one‑to‑one customer experiences.
• Be involved with a variety of day‑to‑day jobs including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service.
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image.
• An ability to work under your own initiative.
• Happy to work as part of the team and follow management instruction.

  Jewellery knowledge isn't required as training is provided.

  The Benefits

  • Full and Part Time contracts.
  • 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays pro‑rata for part time).
  • Monthly pay straight into your bank account at the end of every month.
  • Staff discount on your WJ jewellery purchases.
  • Incentives and treats throughout the year.

  If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – Click below to apply.

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