Retail Sales Advisor

Warren James Jewellers; Colchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading jewellery retailer in Colchester seeks a Retail Sales Advisor passionate about driving sales and promoting jewellery. The ideal candidate will provide excellent customer service, create welcoming experiences, and maintain product displays. Comprehensive training is provided. Enjoy benefits like 28 days holiday, monthly pay, and staff discounts. This role is perfect for those enthusiastic about customer interaction and retail sales.

Benefits

28 days holiday a year

Staff discount on jewellery

Monthly pay

Incentives and treats throughout the year

Qualifications

• Genuine passion for jewellery and customer service.
• Smart and well-groomed appearance to reflect company image.
• Ability to work under own initiative.

Responsibilities

• Maximize sales and customer numbers while following policies.
• Create a welcoming environment for customers.
• Maintain good knowledge of jewellery and displays.

Skills

Passion for jewellery

Customer service skills

Attention to detail

Ability to work in a team

Job description

Retail Sales Advisor

24hrs – Colchester

Warren James is looking for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do and you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands – help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
• Create a welcoming environment & great one‑to‑one customer experiences
• Be involved with a variety of day to day jobs including our visual jewellery displays
• Develop and maintain a good knowledge of our jewellery
• Set a good example in everything you do

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image
• An ability to work under your own initiative
• Happy to work as part of the team and follow management instruction
• Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided.

The Benefits

• Full and Part Time contracts
• 28 days holiday a year and after 5 years you’ll receive 33 days holiday a year (*including 8 Bank Holidays pro rata for part time)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – click below to apply.