Retail & Pharmacy Assistant Manager: Lead, Coach & Grow

Boots Opticians; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare retailer in Reading is looking for an Assistant Manager to support store operations and foster customer care. In this role, you will lead your team to achieve performance goals, ensure effective stock management, and deliver exceptional service to customers. Ideal candidates will have experience in customer-facing environments and a collaborative spirit. The position offers a range of benefits, including generous employee discounts and a retirement savings plan.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Experience leading a team within a customer-facing setting.
• Understanding of achieving performance goals through team inspiration.
• Collaborative personality suited for a team-centered environment.

Responsibilities

• Lead the team to deliver business growth and customer care.
• Responsible for team performance and development through coaching.
• Ensure stock availability and control costs for retail and pharmacy.
• Conduct regular reviews and audits for safety.
• Interpret data to respond to changing customer needs.

Skills

Leadership

Coaching

Teamwork

Customer care

Job description

A leading healthcare retailer in Reading is looking for an Assistant Manager to support store operations and foster customer care. In this role, you will lead your team to achieve performance goals, ensure effective stock management, and deliver exceptional service to customers. Ideal candidates will have experience in customer-facing environments and a collaborative spirit. The position offers a range of benefits, including generous employee discounts and a retirement savings plan.