Retail - Lead Store Advisor, London (Brompton Road)

ON RUNNING; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading athletic footwear and apparel brand is seeking a Lead Store Advisor in London. In this role, you will drive sales performance, mentor a team of Store Advisors, and optimize store operations. The ideal candidate has 2-3 years of retail experience, exceptional communication skills, and a passion for the running and sports industry. Join us to make a notable impact in our retail environment.

Qualifications

• 2-3 years of experience in retail operations or customer-focused environment.
• At least one year experience leading teams or managing projects.
• Passion for Outlet, Running, Fashion, or Sports industry.

Responsibilities

• Supervise customer interactions and ensure high-quality service.
• Optimize inventory management and accuracy.
• Execute visual merchandising plans for appealing store presentation.
• Lead and mentor Store Advisors.

Skills

Leadership

Customer service

Inventory management

Visual merchandising

Communication

Job description

Overview

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Responsibilities

• Supervise customer interactions and ensure high-quality service.
• Optimize inventory management and accuracy.
• Execute visual merchandising plans to maintain an appealing store presentation.
• Contribute innovative ideas to enhance store processes and performance.
• Lead and mentor Store Advisors, supporting performance and development.

Qualifications

• 2-3 years of experience in retail operations or a customer-focused environment.
• At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• Exceptional communication and interpersonal skills, with the ability to connect with customers and inspire your team.
• A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.