Retail / Hospitality Leader – looking for a career change-

Red 5 People; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major charity in the UK seeks a Retail Leader to support clients with mental health needs or physical disabilities in finding employment. This full-time, permanent role involves engaging with clients and employers, requiring achievement of targets in prior roles. The position is Monday to Friday, 9-5, with locations across multiple boroughs in London.

Qualifications

• Successfully achieved targets at a senior level for at least 1 - 2 years.
• Experience in leading and coaching teams.

Responsibilities

• Manage a small caseload of clients with mental health needs or physical disabilities.
• Guide clients from assessment to job searching and in-work support.
• Engage with employers to build job opportunities.

Skills

Team leadership

Employer engagement

Community engagement

Results-driven

Job description

Are you a Retail leader looking for a career change? This is your chance to step into a growing sector with one of the UK’s largest charities that can really develop your career. What’s more, it’s Monday to Friday, 9–5 — no evenings or weekends.

The role:

You’ll manage a small caseload of clients in your local borough, supporting people with mental health needs or physical disabilities back into work. From first assessment through to job searching and in-work support, you’ll guide them every step of the way. Full training is provided in the IPS employment support model.

Why retail leaders succeed here

• You’ve led teams, coached staff, and delivered results under pressure.

• You’re confident engaging with employers every week — building relationships and opening up job opportunities (at no cost to the employer).

• You enjoy being out in the community — meeting people in libraries, NHS sites, partner charities, and local businesses.

• You want a career with social impact, not just sales or service targets.

To apply: You must be able to demonstrate successfully achieving targets recently at a senior level for at least 1 – 2 years.

Locations:There are multiple roles(you’ll be based in one borough) including Brent, Barnet, Ealing, Hammersmith & Fulham, Hillingdon, Harrow, Hounslow, Westminster, Kensington & Chelsea, Islington, Camden, Haringey.

Assessment day: Shepherd’s Bush, 8 October.

Other info: Full time, permanent, Mon–Fri, 9–5.