Retail Floor Lead: Elevate Customer Experience & Sales

Hollister Co. Stores; Reading; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading retail company in Reading is seeking a Key Lead to enhance in-store customer experiences through effective leadership and guidance. You will supervise floor operations and coach team members to achieve sales goals. The role requires at least one year of retail experience, a high school diploma, and strong customer service skills. The position offers flexible scheduling, a quarterly sales bonus, and growth opportunities within the company.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory / management experience is required.
• Knowledge of fashion trends is a plus.

Responsibilities

• Ensure quality in-store experience for customers.
• Act as the Floor Supervisor, guiding Brand Reps.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Adaptability / Flexibility

Multi-Tasking

Education

High School Diploma / G.E.D. equivalent

Job description

A leading retail company in Reading is seeking a Key Lead to enhance in-store customer experiences through effective leadership and guidance. You will supervise floor operations and coach team members to achieve sales goals. The role requires at least one year of retail experience, a high school diploma, and strong customer service skills. The position offers flexible scheduling, a quarterly sales bonus, and growth opportunities within the company.