Retail Deputy Manager: Lead Holiday Sales & Service

TUI Cruises GmbH; Ellesmere Port; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday company is seeking a Deputy Manager for their Cheshire Oaks shop. In this role, you will lead and motivate a team to provide exceptional customer service and achieve sales targets. Ideal candidates should be passionate about customer service and capable of working varied shifts. This position offers a competitive salary starting at £14.32 per hour along with excellent benefits including commission and holiday perks.

Benefits

Commission and discretionary bonus schemes

Holiday benefits and discounts

Investment in development and career progression

Pension scheme and life assurance

Qualifications

• Proven passion for leading by example and delivering excellent customer service.
• Confident and fun motivator driven to achieve sales targets.
• Able to work a varied shift pattern including weekends and bank holidays.

Responsibilities

• Lead by example to inspire your team and deliver excellent customer service.
• Coach and develop your team to achieve high performance standards.
• Monitor customer feedback and improve customer satisfaction.

Skills

Leadership

Customer service

Team motivation

Adaptability

Communication

Job description

A leading holiday company is seeking a Deputy Manager for their Cheshire Oaks shop. In this role, you will lead and motivate a team to provide exceptional customer service and achieve sales targets. Ideal candidates should be passionate about customer service and capable of working varied shifts. This position offers a competitive salary starting at £14.32 per hour along with excellent benefits including commission and holiday perks.