Retail Deputy Manager

Warren James Jewellers; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading jewellery brand is seeking a Retail Deputy Manager for its Westfield London store. This role requires prior retail management experience and a passion for jewellery and customer service. You will assist in daily shop operations, motivate a small team, and ensure excellent customer experiences. The position offers a full-time contract with benefits including 28 days of holiday, monthly pay, and staff discounts on products. If you're enthusiastic about sales and customer engagement, we want to hear from you.

Benefits

28 days holiday (33 days after 5 years)

Monthly pay

Staff discount on jewellery purchases

Qualifications

• Experience in retail management or hospitality.
• Ability to display genuine passion for jewellery and customer service.
• Self-motivated with good leadership and people skills.

Responsibilities

• Assist in day-to-day shop operations to maximise sales.
• Create a welcoming environment and great customer experiences.
• Motivate and assist the team to reach their full potential.

Skills

Retail management experience

Passion for jewellery

Customer service skills

Leadership skills

Organisational skills

Self-motivated

Job description

Retail Deputy Manager- 40hrs -Westfield London

Warren James is on the lookout for a Shop Deputy Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us :

At Warren James we are a company made up of real people who care about what we do and know how to do a great job.

Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike.

you are known by name, not a number.

From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UKs largest independently owned and trusted retail jeweller.

Operating from over 200 shops Nationwide and online shopping through our website

both online and instore we are committed to looking after our ever-growing customer community.

This is a great opportunity to manage one of our shops and join one of the UKs best loved jewellery brands help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Deputy Manager Role :

• Operating within Warren James policies, procedures and processes, assist and be responsible for the day to day operations of a designated shop and small team to maximise sales and customer numbers
• Create a welcoming environment & great one to one customer experiences
• Motivate and assist the team to reach their full potential
• Set a good example in everything you do
• Develop and maintain a good knowledge of our jewellery

Retail Deputy Manager Essentials :

• Experience in retail management or hospitality
• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance
• essential in reflecting our companys public image
• A necessity to love wearing Warren James jewellery
• Self-motivated with good leadership and people skills
• Confident communicator with good organisational skillsAttention to detail in everything you do
• Jewellery knowledge isnt required as training is provided

The Benefits : Full time contract

• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases

Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales

We would love to hear from you - Click below to apply