Retail Department Supervisor: Lead, Coach & Grow

Halfords; Leigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer in motoring and cycling is looking for an enthusiastic person to lead a department in delivering exceptional customer service. This role offers the opportunity to develop management skills and training support. Responsibilities include overseeing day-to-day operations and coaching team members. Benefits include discounts, wellness programs, and career progression opportunities.

Benefits

25% discount on most products

Employee discount on garage bills

Health Cash Plan

Life Assurance

Cycle to Work scheme

Sharesave scheme

Qualifications

• Experience supervising or leading a small team.
• Proven track record in delivering great customer service.
• Experience delivering training and coaching.

Responsibilities

• Support store management for service delivery.
• Ensure high standards of customer service.
• Oversee department operations and key holder responsibilities.

Skills

Supervising a small team

Delivering great customer service

On-the-job training/coaching

Working to tight deadlines

Achieving sales targets

Job description

A leading UK retailer in motoring and cycling is looking for an enthusiastic person to lead a department in delivering exceptional customer service. This role offers the opportunity to develop management skills and training support. Responsibilities include overseeing day-to-day operations and coaching team members. Benefits include discounts, wellness programs, and career progression opportunities.