Retail Customer Service Associate — Sports & Betting

Betfred; Prestwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading gaming company in Prestwich is seeking an enthusiastic Assistant Sales Manager to enhance customer experiences in their retail teams. You will be responsible for processing bets, answering queries, and creating a welcoming environment for customers. The role requires strong customer service skills and a willingness to learn. The company offers bonuses, pension contributions, and mental health support as part of its benefits package in a diverse and inclusive workplace.

Benefits

Bonuses and incentives

Monthly pension contributions

Mental health support

Qualifications

• Be 18+ and have the right to work in the UK.
• Available to work evenings, weekends, and public holidays.
• Outstanding customer service and engagement skills.

Responsibilities

• Process customers’ bets in a timely manner.
• Attend to customer queries quickly and knowledgeably.
• Maintain a well-presented service environment.
• Handle cash transactions with accuracy.

Skills

Customer service skills

Ability to engage with customers

Eagerness to learn

Passion for sports

Job description

A leading gaming company in Prestwich is seeking an enthusiastic Assistant Sales Manager to enhance customer experiences in their retail teams. You will be responsible for processing bets, answering queries, and creating a welcoming environment for customers. The role requires strong customer service skills and a willingness to learn. The company offers bonuses, pension contributions, and mental health support as part of its benefits package in a diverse and inclusive workplace.