Retail Customer Advisor — Inspire Connected Experiences

Threeuk; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Reading is seeking a Retail Customer Advisor to enhance customer experiences and meet unique needs. This role involves engaging with customers, achieving sales targets, and providing personalized solutions. Ideal candidates are passionate about customer service, thrive in a team environment, and are eager to learn. Benefits include a competitive hourly rate, a range of perks, and a supportive work culture.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)

Tastecard membership

Money to spend with Uber

Discounts across thousands of retailers, activities, gyms, and health clubs

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work well within a team.
• Resourceful and proactive in resolving enquiries.

Responsibilities

• Enhance customer journey through meaningful interactions.
• Create exceptional experiences by promoting products.
• Achieve KPIs by driving sales.
• Provide personalised solutions for enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications company in Reading is seeking a Retail Customer Advisor to enhance customer experiences and meet unique needs. This role involves engaging with customers, achieving sales targets, and providing personalized solutions. Ideal candidates are passionate about customer service, thrive in a team environment, and are eager to learn. Benefits include a competitive hourly rate, a range of perks, and a supportive work culture.