Retail Coordinator

Rag & Bone; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Rag & Bone is seeking a passionate Retail Coordinator for their Wholesale team to manage the Harvey Nichols account. This role focuses on selling, merchandising, and maintaining the brand's high standards in a dynamic retail environment. Ideal candidates should have a good understanding of the womenswear market and excellent interpersonal skills.

Benefits

Paid Time Off

Clothing Allowance

Generous Employee Discount

Paid Parental Leave

Membership to Calm and access to wellness benefits

Qualifications

• Passionate about contemporary womenswear.
• Exceptional communication and interpersonal skills.
• Ability to work both collaboratively and independently.

Responsibilities

• Manage merchandising strategies across the Selfridges business.
• Achieve and exceed weekly and monthly sales targets.
• Build strong relationships with customers and store teams.

Skills

Sales

Merchandising

Customer Relationship Management

Visual Merchandising

Team Collaboration

Education

Experience in retail management or merchandising

Job description

About rag & bone

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.

We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future.

Job Summary:

rag & bone is looking for a Retail Coordinator to join our Wholesale team to manage solely the Harvey Nichols' business. This role will report into the current wholesale coordinator, who is currently overseeing our total UK dept store business. This role is responsible for executing merchandisingstrategies across the Selfridges business and contribute to the profitability of the account via visual merchandising, in-store selling and inventory control. The ideal candidate for this role is able to think strategically and holistically about the womenswear business. This person will be comfortable both collaborating with a team and taking initiative on their own to impact the business. This is an exciting opportunity for a passionate retail coordinator who is knowledgeable about the contemporary womenswear landscape and enthusiastic about growing the rag & bone business.

Responsibilities

• Responsible for selling during store hours whilst on the floor as well as during promotional events.
• Achieve and exceed weekly and monthly sales targets.
• Be a brand ambassador and product specialist, representing the brand with passion.
• Maintain in-depth knowledge of the brand’s history, values, collections, and product details to confidently educate both customers and store teams.
• Maintain the highest presentation standards: company brand image, ensure the shop floor and stock room are well presented, replenished and always organized.
• Responsible for merchandising across the business following brand’s visual guidelines, business needs, stock levels and sell-through.
• Build strong relationships with customers and floor managers
• Build and maintain strong relationships with the store team, ensuring they are fully informed about brand updates, new collections, product launches, and any other relevant brand information
• Submit weekly reports covering sales performance, customer feedback, stock issues, and competitor insights.
• Help develop in-store training and initiatives to drive sales
• Available to work weekends and mid shifts if needed

Rules we live by| Rules you live by

• Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity.
• Have No Fear - Innovate, solve problems
• Own Every Decision - Work together, get results
• Quality Matters – Not only with product but we see it in our people
• Make S**t Happen - Be disciplined, be competitive

Benefits

• Paid Time Off
• Clothing Allowance
• Generous Employee Discount
• Paid Parental Leave
• Membership to Calm and access to other wellness benefits

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.