Retail Catering Assistants (St Helier)

NHS; Carshalton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in the UK is seeking Retail Catering Assistants to serve customers at Epsom and St Helier University Hospitals. The role requires good spoken and written English, along with experience in retail and customer service. Responsibilities include greeting customers and providing efficient food and beverage service. This permanent position requires working 15 hours per week over 2 days with a salary of £13.85 per hour. Training opportunities are available for the successful candidate.

Qualifications

• Subway experience is essential.
• Retail high street experience is essential.
• Catering and hospitality experience is desirable.
• Great customer service delivery is desirable.

Responsibilities

• Serve and greet customers in a friendly and efficient manner.
• Provide an effective food and beverage service.
• Adhere to policies and procedures in food service.

Skills

Good level of spoken and written English

Good level of literacy and numeracy

Education

Level 2 Food Safety or working towards

Job description

Retail Catering Assistants (St Helier)

The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust.

This role is expected to provide an effective and efficient food and beverage service and excellent customer service, exceeding the expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day-to-day operation of food service to patients and to ensure that a high quality of food is delivered.

Salary £13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change.

Main duties of the job

The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner in the hospitality outlets at Epsom and St Helier University Hospitals NHS Trust. This role is mainly to work in the Hospital Coffee Shop but the role requires work in other retail outlets if required.

Contracts available

• Permanent – 15 hours per week, 2 out of 7 days.

About us

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person Specification

Qualifications

Essential

• Good level of spoken and written English

Desirable

• Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety.

Experience

Essential

• Subway experience
• Retail high street experience

Desirable

• Catering and hospitality experience
• Great customer service delivery

Knowledge and Skills

Essential

• Good level of literacy and numeracy

Desirable

• Knowledge of allergens and cultural needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

St Helier Hospital
Wrythe Ln, Sutton,
Carshalton
SM5 1AA

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)