Job Description
Retail Business Analyst – New Langholm Retail Systems Business Analyst/Project Manager
An exciting opportunity has arisen within retail, working for a busy in-house IT department as a Business Analyst/Project Manager. We value a proactive and positive attitude, a desire to take ownership, and a commitment to delivering high-quality solutions on time and in line with business requirements.
Key Responsibilities:
- Take accountability for planning, structuring, leading, and executing projects to ensure high-quality solutions are delivered on time to business units.
- Initiate project/business analysis workshops using best practice techniques to encourage innovative thinking and define systems and processes that align with strategic goals.
- Communicate effectively between business units, suppliers, and IT development teams to deliver optimal solutions to end users.
- Ensure all developments adhere to the Group's IT strategy, processes, and Information Security policies.
- Produce project proposals and plans that meet current and future business needs, managing execution within budget and schedule, and resolving issues proactively.
- Maintain the quality assurance and integrity of projects, managing risks and providing regular progress reports to stakeholders.
- Analyze operational and informational requirements, collaborating with users to define solutions that add value.
- Implement best practice solutions while complying with change control measures and Information Security policies.
- Manage training and support programs for development and operational staff.
Key Skills:
- Ability to understand and document functional requirements of operational support systems.
- Proven experience managing projects involving software solutions, systems, or products.
- Excellent communication, listening, and interpersonal skills, capable of conveying technical and non-technical information effectively.
- Experience working collaboratively in team environments.
- Highly motivated, self-directed, and capable of handling crisis situations calmly.
- Strong analytical skills to define and document business requirements clearly.
- Ability to generate innovative ideas that add value to the company.
Apply now to join our dynamic team!