Retail Assistant Manager - Lead a High-Volume Team

Restaurant Associates; Woking; On-site; GBP 28,000 - 34,000; Full time

Job summary

A hospitality service provider in Woking is seeking an Assistant Retail Manager to oversee a diverse retail operation. This role involves leading a team of 18, ensuring excellent service delivery and customer satisfaction, and managing costs in a high-volume environment. Previous experience in retail or hospitality management is essential. The company offers various employee benefits including time off over Christmas and exclusive travel discounts.

Benefits

Employee discounts on food shopping

Exclusive travel discounts

Health and wellness classes

Pension scheme

Time off over Christmas

All bank holidays off

Qualifications

• Previous retail or hospitality management experience.
• Strong people skills with excellent communication abilities.
• Confident managing labour, costs, and service delivery.

Responsibilities

• Support the delivery of all contractual specifications and client requirements.
• Ensure the team are consistently polite, professional, and customer-focused.
• Complete and manage labour schedules within budget.

Skills

Retail management experience

Strong communication skills

Ability to manage labour and costs

Customer-focused

Organized and proactive

Job description

A hospitality service provider in Woking is seeking an Assistant Retail Manager to oversee a diverse retail operation. This role involves leading a team of 18, ensuring excellent service delivery and customer satisfaction, and managing costs in a high-volume environment. Previous experience in retail or hospitality management is essential. The company offers various employee benefits including time off over Christmas and exclusive travel discounts.