Retail Assistant Manager

Ann Summers; Kingston upon Thames; On-site; GBP 28,000; Full time

Job summary

A leading retail brand in Kingston is seeking a driven Retail Assistant Manager to lead their store. This role requires strong people management skills, a commercial mindset, and the ability to deliver exceptional customer service. The successful candidate will drive sales and ensure the store operates smoothly. With a salary of £27,277 per year, this position also offers various benefits including team incentives, generous holiday allowance, and discounts. If you have experience in retail management and are passionate about the brand, apply with your CV.

Benefits

29 days holiday

50% staff discount

Workplace Pension Scheme

Life Assurance

Wellbeing Programme

Learning & Development platform

Qualifications

• Experience as a Deputy or Assistant Manager in Retail or Hospitality.
• Ability to drive sales and service on the shopfloor.
• Strong people management skills to support and develop colleagues.

Responsibilities

• Deliver mind-blowing KPIs by driving sales and service.
• Create an amazing service experience for customers.
• Manage and develop retail team effectively.
• Ensure the store runs smoothly and safely.

Skills

Commercial mindset

Obsession for amazing service

People management

Creative flair

Exceptional organisation

Job description

Retail Assistant Manager Kingston Upon Thames, Kingston upon Thames, Greater London, United Kingdom, KT1 1BP £27,277 - £27,277 Per Annum Permanent

• Full time Posted : Friday, December 5, 2025 GA1456773KinRAM Documents Retail Assistant Manager

We’re on the hunt for an inspiring and driven DEPUTY MANAGER to lead our KINGSTON store, could that be YOU?

You might know us as the inventors of the Rampant Rabbit, or even the destination for must‑have lingerie, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.

How you’ll add real value

• Commercial mindset and analytical thinking – deliver mind blowing KPI’s by driving sales and service on the shopfloor, use all the data available to propose action to maximise an outstanding store performance
• Obsession for amazing service – ensure the retail team has expert knowledge to provide support and guidance, creating an experience in store that the customers can’t wait to tell their friends and family about
• Great people management – empower, support and develop your colleagues, and be confident and professional when involved in managing any challenging situations
• Creative flair – WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show
• Exceptional organisation – understand what the objectives are and how to deliver them, delegate effectively, take steps to ensure the store is running smoothly and safely

What’s in it for you

• A salary of £27,277 per year
• Exciting KPI‑related incentives and team initiatives
• 29 days holiday, including your bank holiday allowance
• An extra annual leave day each year, up to a total of 34 days
• A paid day off for your birthday!
• 50% staff discount
• Workplace Pension Scheme
• Life Assurance
• Season Ticket Loan
• Wellbeing Programme through the brilliant, Retail Trust
• Thrive, our fantastic Learning & Development platform
• Reward Gateway, offering you great exclusive discounts and shopping cashback

…just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!)

If you’re currently a Deputy or Assistant Manager in Retail or Hospitality, and love our brand and what we stand for, apply with your CV to find out more!

Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.

Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.

JOIN THE AS TALENT POOL

Interested in becoming part of the Ann Summers family, but can’t find the perfect vacancy? Send us your details and we’ll get in touch when we have a role we think you could be great for

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