Retail Assistant

HOLLAND AND BARRETT; Southend-on-Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health retailer in Southend-on-Sea is seeking a passionate Retail Assistant to inspire customers on their wellness journeys. In this role, you will be the trusted face in-store, guiding customers, maintaining store standards, and working with your team to achieve targets. Ideal candidates will have strong communication skills, a passion for health, and a willingness to learn. Full training will be provided, making this is a great opportunity for those looking to grow their careers in the health and wellness sector.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

Annual Product Allowance

Life Assurance

Exclusive discounts on brands

Access to 'Wellhub'

Free 24/7 confidential support

Qualifications

• Excellent people skills and ability to engage with customers.
• Passionate about health and wellness, with a willingness to learn.
• Retail or customer-facing experience is a bonus.

Responsibilities

• Guide customers on their wellness journey.
• Maintain store presentation and compliance.
• Achieve store targets with the team.

Skills

Natural communicator

Team player

Comfortable with technology

Job description

Job Type: Permanent
Store Location: High Street, Southend
Working Pattern: 16 hours per week
Hourly Rate: £12.65 per hour
At Holland & Barrett we’re more than just a retailer - we’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you’ll do:

• Be the face customers trust to guide them on their wellness journey
• Keep shelves stocked, displays looking great, and promotions running smoothly
• Maintain high standards of compliance, safety, and store presentation
• Complete our Qualified to Advise training, so you can support customers with trusted expertise
• Showcase your growing expertise by recommending products and solutions
• Work together with your team to achieve store targets and deliver outstanding results
• Act as a Health and Wellness Ambassador for our customers

Who you are:

• A natural communicator with excellent people skills
• Passionate about health, wellness, and curious to keep learning
• A team player with the ability to multi-task and stay organised
• Comfortable with technology using tablets for product reviews and solutions
• Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training

What we offer:

• Up to 28-days Annual Leave
• 25% discount in store and online (plus free delivery)
• £/€50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well-known brands
• Access to 'Wellhub' with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

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