Retail Assistant

HOLLAND AND BARRETT; Kirkcaldy; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading health and wellness retailer in Kirkcaldy is seeking a passionate Retail Assistant. You will provide excellent customer service, maintain store standards, and become Qualified to Advise on products. Ideal candidates should have teamwork skills, a positive attitude, and enthusiasm for products. This part-time role offers £12.65 per hour with benefits including colleague discounts and annual leave.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Ability to work well within a team.
• Compassionate and consultative approach to customers.
• Passion and enthusiasm for products.

Responsibilities

• Provide friendly, responsive customer service and assist customers with product advice.
• Maintain store standards and signage.
• Complete training to become Qualified to Advise.

Skills

Teamwork

Customer service

Positive attitude

Product knowledge

Basic IT skills

Job description

Overview

Job Type: Permanent
Store Location: High Street, Kirkcaldy
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

The Job

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness retailer?

Our Retail Assistants are the central point of our customer contact and paramount in our business' success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

Responsibilities

• Provide friendly, responsive customer service and assist customers with product advice.
• Maintain store standards, signage, and stock presentation.
• Complete training to become Qualified to Advise and stay informed on product ranges.
• Engage with customers to promote promotions and incentives where applicable.

Qualifications

• The ability to work well within a team.
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products
• Basic IT skills to use the in-store technology.

About the Company

We are Holland & Barrett (H&B), a health and wellness retailer with over 150 years of experience. We are the largest health & wellness retailer in Europe. Our aim is to empower people to live healthier, happier lives and become the world's most trusted wellness partner.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

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