Retail Assistant

Holland & Barrett; Hereford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health and wellness retailer in Hereford is seeking a passionate Retail Assistant to inspire customers on their wellness journey. Your role will involve guiding customers, maintaining store presentation, and achieving team targets. The ideal candidate will be a natural communicator and a team player with a keen interest in health and wellness. Benefits include generous annual leave, discounts, and access to wellness initiatives to support both personal and professional growth.

Benefits

Up to 28 days Annual Leave

25% discount in store and online

£/€50 Annual Product Allowance

Life Assurance

Exclusive brand discounts

Access to gyms and wellness apps

24/7 confidential support

Qualifications

• Excellent people skills and ability to engage customers.
• Willingness to learn about health and wellness.
• Capability to multi-task and stay organized.

Responsibilities

• Guide customers on their wellness journey.
• Ensure store presentation and compliance standards.
• Achieve store targets with team collaboration.
• Promote products and solutions effectively.

Skills

Natural communicator

Passionate about health and wellness

Team player

Comfortable with technology

Job description

At Holland & Barrett we're more than just a retailer - we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you’ll do:

• Be the face customers trust to guide them on their wellness journey
• Keep shelves stocked, displays looking great, and promotions running smoothly
• Maintain high standards of compliance, safety, and store presentation
• Complete our Qualified to Advise training, so you can support customers with trusted expertise
• Showcase your growing expertise by recommending products and solutions
• Work together with your team to achieve store targets and deliver outstanding results
• Act as a Health and Wellness Ambassador for our customers

Required skills & qualifications:

• A natural communicator with excellent people skills
• Passionate about health, wellness, and curious to keep learning
• A team player with the ability to multi-task and stay organised
• Comfortable with technology using tablets for product reviews and solutions
• Previous retail or customer‑facing experience is a bonus, but your passion and attitude matter most – we’ll provide full training

Interview Process:

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

Benefits:

• Up to 28 days Annual Leave
• 25% discount in store and online (plus free delivery)
• £/€50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well-known brands
• Access to 'Wellhub' with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.