Retail Administrator

Prince Personnel; Shrewsbury; On-site; GBP 23,000 - 26,000; Full time

Job summary

A leading employment agency is seeking a Retail Administrator near Shrewsbury. The role offers a permanent position with a salary range of £23,000–£26,000. Responsibilities include handling phone enquiries, managing the company mailbox, and serving customers. The ideal candidate is polite, well-presented, and passionate about providing excellent service. Own transport is a must due to the rural location. Working hours are Tuesday to Saturday, with the shop requiring a tidy and well-presented environment.

Qualifications

• Must be comfortable working in a quiet environment and able to handle busy times.
• Own transport required due to rural location.

Responsibilities

• Handle all phone calls and enquiries.
• Manage company mailbox and respond to customers.
• Monitor shop floor when manager is out.
• Serve customers and provide advice on products.
• Assist with marketing strategy and update social media.

Skills

Polite and conscientious

Excellent customer service

Ability to work independently

Job description

Overview

We are working with a successful and prestigious client located near Shrewsbury in a rural setting. The role is a permanent Retail Administrator position with a salary range of £23,000–£26,000. Working hours are Tuesday–Friday 9 am–5 pm and Saturday 10 am–3 pm.

Responsibilities

• Deal with all phone calls & enquiries
• Manage the company mailbox and respond to customer enquiries professionally and politely
• Monitor the shop floor when the manager is out of the store
• Serve customers, offering advice and guidance on products
• Provide quotations/estimates on products
• Update company social media and assist with the marketing strategy
• Open, close, lock up showroom when required
• General store support and ensure everything is tidy and well presented

Skills and Experience

This role suits someone who is polite, conscientious, well-presented and passionate about delivering excellent service. You should be comfortable working in a fairly quiet environment, yet confident and ready when the store gets busy. Due to the rural location, you must have your own transport.

Application Process

Our mission is to support our clients in creating an equal, diverse and inclusive workforce. We are committed to a barrier‑free recruitment process; if you require reasonable accessibility adjustments, please let us know at the earliest opportunity.

We will review your details and advise within 72 working hours if we can progress your application. If you do not hear from us within that time, your details won’t be retained. If you are not successful this time, we encourage you to apply again for future roles. We wish you all the best with your job search.

About Us

Prince Personnel is an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract, we are a point of contact. Based in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales, specialising in commercial, accounts, finance and technical recruitment. We proudly provide the best jobs around and work hard for you.

Reference

DE26794