Restaurant Supervisor – Hotel

Susan Hamilton Group; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious hotel in Exeter is looking for a Restaurant Supervisor to join the Food & Beverage team on a part-time, temporary basis. The role requires strong leadership and customer service skills, as you will ensure guests receive top-notch service during breakfast, lunch, and dinner shifts. You'll lead the team and maintain high standards while managing daily operations and guest interactions. Exceptional flexibility is offered to meet business needs, including potential extra shifts during busy periods.

Qualifications

• Experience in a supervisory role within the hospitality sector.
• Ability to lead and motivate a team effectively.
• Strong communication skills to liaise with guests and kitchen staff.

Responsibilities

• Lead and support the food and beverage team during service.
• Oversee guest experiences and address any issues that arise.
• Manage setup, close-down, stock levels, and hygiene standards.

Skills

Strong leadership and communication skills

Excellent customer service and problem-solving abilities

Organised, proactive, and calm under pressure

Team player with supervisory experience in hospitality

Job description

Our client, a well‑established hotel in Exeter, is seeking a Restaurant Supervisor to join their Food & Beverage team on a part‑time, temporary basis. This role offers excellent flexibility, with the core requirement being coverage during peak service times. You will work 3 days per week, with the potential for extra shifts and hours as business levels increase.

Role Overview

As Restaurant Supervisor, you will support the smooth running of the restaurant, ensuring guests receive outstanding service across breakfast, lunch, or dinner shifts. You will lead the front‑of‑house team, maintain high standards, and act as the key point of contact between the restaurant and kitchen teams.

Key Responsibilities

• Lead, motivate, and support the F&B team throughout daily service
• Oversee guest experience, resolving issues and ensuring service excellence
• Manage daily setup, close‑down, stock levels, and hygiene standards
• Ensure compliance with hotel policies, brand standards, and health & safety
• Communicate effectively with management and kitchen teams

What We’re Looking For

• Strong leadership and communication skills
• Excellent customer service and problem‑solving abilities
• Organised, proactive, and calm under pressure
• A team player with previous supervisory experience in hospitality

Working Pattern

• 3 days per week, with flexible scheduling
• Additional hours/shifts available during busy periods
• Flexibility on days and hours as long as peak service times are covered
• May include early mornings, late evenings, or weekends