Restaurant Supervisor

Beaverbrook; Leatherhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel estate in Leatherhead is seeking a Restaurant Supervisor to ensure the smooth operation of its restaurant. Your role will focus on delivering outstanding guest experiences and leading a small team. Candidates should have at least 3 years of relevant experience and exceptional communication skills. This position offers competitive compensation and various benefits to support your professional growth.

Benefits

Competitive salary

Discounts on retail and memberships

Personal development support

Career growth opportunities

28 days annual leave

Pension

Life Insurance

Sick Pay

Staff Accommodation Available

Qualifications

• Minimum 3 years of experience in a relevant Front of House position.
• Ability to motivate and lead a team towards outstanding guest experiences.
• Well-presented with exceptional communication skills.

Responsibilities

• Ensure smooth operation of the restaurant while providing outstanding service.
• Lead team in all opening/closing checklist procedures.
• Support the Restaurant Manager in day-to-day activities.

Skills

Attention to detail

Team leadership

Communication skills

Guest satisfaction focus

Job description

Beaverbrook is a collection of two luxury hotels; our estate surrounded by the Surrey Hills and our Town House in central London. What binds our hotels together is the Beaverbrook ethos – warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences.

The Coach House Health Club and Spa inspired by the English countryside, offers a relaxing, warm and tranquil environment.

Located inside The Coach House, our Deli and Pizzeria offersa comforting dining experience, the perfect spot for family friendly dining.

Made with fresh, seasonal produce, d uring

the day The Deli serves delicious soups, salads, wraps, flatbreads and sweet treats.

From Wednesday – Sunday evenings we offer traditional stone oven-baked pizzas, all

made in front of the guests. Providing a cozy and relaxed style dining option

for our Members, In House Guests and Spa Day Guests, while delivering a personalised service that enhances their visit.

The Role

As a Restaurant Supervisor, you will be responsible for the smooth operation of our restaurant, ensuring an outstanding experience for visiting members and guests.

• Providing an efficient, welcoming, and professional level of service all times to our members and guests.
• Taking orders and serve food and drinks, implementing steps of service consistently.
• Completing and leading the team in all opening and closing checklist procedures.
• Accurately processing payments, vouchers, events billing, and handle guest enquiries.
• Supporting the Restaurant Manager in day to day activities, including shift organisation, stock ordering, staff training, reporting, and nightly cash up.
• Ensuring the highest possible standards of neatness, cleanliness and organization is upheld by the team.

The Person

• Great attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being.
• Ability to lead and motivate a small team to deliver a seamless, memorable guest experience.
• Immaculately presented with exceptional communication skills.
• Contributing to the team atmosphere by having a positive and can‑do attitude.
• Experienced in a relevant Supervisory position or 3+ years’ experience in a relevant Front of House position.
• The desire to work in a luxurious, well‑established Estate and transition seamlessly to our operating standards.

Shift Pattern

• 40 hour week, the ideal candidate will be flexible in working any 5 days out of 7.
• The typical hours for this position may consist of : 07 : 30-17 : 00, 10 : 00-20 : 00 or 15 : 00-23 : 00.

Salary : Competitive

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive :

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn up to £600 through our recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits
• Staff Accommodation Available