Restaurant Supervisor

Woolley Grange; Fowey; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury family-focused hotel in Fowey is looking for a Restaurant Supervisor. The role involves supervising the restaurant staff, ensuring exceptional service delivery, and training team members. Ideal candidates will have experience in hospitality, excellent communication skills, and the ability to multitask in a fast-paced environment. This permanent position offers an hourly rate of £12.80, generous service charge, and a fantastic benefits package. Candidates should be flexible to work evenings and weekends.

Benefits

Training and development opportunities

Extra day off for your birthday

50% off food and beverage

Incredible discounted hotel stays

Health and wellbeing service access

Qualifications

• Previous experience in a supervisory role within a restaurant or hospitality environment.
• Strong leadership abilities with a proactive and hands-on approach.
• Knowledge of food safety and hygiene regulations.

Responsibilities

• Supervise and coordinate restaurant staff to deliver exceptional service.
• Train, mentor, and motivate team members to exceed guest expectations.
• Manage reservations and handle guest enquiries professionally.

Skills

Excellent communication

Leadership abilities

Customer service focus

Multitasking ability

Attention to detail

Job description

Restaurant Supervisor

Bar & Restaurant - Fowey Hall Hotel

Contract: Permanent

Salary: £12.80 per hour plus generous service charge and great benefits

Fowey Hall Hotel, part of the Luxury Family Hotels group, is a luxury family-focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality. Our commitment to excellence extends to every aspect of our operation, including our food and beverage services. We are currently seeking a dedicated and experienced Restaurant Supervisor to join our dynamic team.

Position Overview

As Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operation of our restaurant and making the service for our lovely guests, big and small, perfect! You will run shift and deputise for the Restaurant Manager in their absence, ensuring the food and beverage operation consistently exceeds our guest expectations by giving an outstanding, informal and personable family focused service. If you have a passion for delivering exceptional guest experiences, we want to hear from you! This a permanent role, at 32 hours per week (including weekends), with an hourly rate of £12.80 plus generous service charge and a brilliant benefit package.

What You’ll Do

• Supervise and coordinate the activities of restaurant staff to ensure exceptional service delivery.
• Train, mentor, and motivate team members to uphold service standards and exceed guest expectations.
• Assist with the recruitment and onboarding of new staff as needed.
• Manage reservations and guest enquiries in a professional and courteous manner.
• Ensure compliance with health and safety regulations and uphold cleanliness standards in the restaurant.
• Handle guest feedback and resolve any issues or complaints promptly and effectively.
• Collaborate with the kitchen team to ensure timely and accurate preparation of food orders.

What We Need

• Previous experience in a supervisory role within a restaurant or hospitality environment.
• Excellent communication and interpersonal skills.
• Strong leadership abilities with a proactive and hands‑on approach.
• Ability to multitask and thrive in a fast‑paced family environment.
• Attention to detail and commitment to delivering exceptional guest service.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of food safety and hygiene regulations.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award‑winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, Fowey Hall Hotel is a family-focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.