Restaurant Shift Supervisor - Lead Service & Growth

Zizzi; Lancaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Lancaster is seeking a Supervisor to manage restaurant operations and lead the front-of-house team. This role involves ensuring excellent service, maintaining high standards, and supporting team development. Ideal candidates have relevant supervisory experience and a passion for providing great customer experiences. The position offers a pay of £12.42 per hour along with various perks, including discounts and a supportive work environment.

Benefits

50% off at Zizzi & ASK Italian

Free and discounted meals on shift

Generous tronc system

Wagestream access

Discounts on cinema tickets

Free Employee Assistance Programme

28 days holiday (pro rata)

Company pension contributions

Zizzi branded clothing provided

Qualifications

• Experience in a supervisory role within the hospitality industry.
• Ability to lead a team and manage shifts effectively.
• Strong customer service skills and a passion for food.

Responsibilities

• Manage daily restaurant operations and staff.
• Ensure excellent customer service during shifts.
• Maintain restaurant cleanliness and compliance with standards.

Skills

Customer service

Team management

Food safety

Communication

Job description

A popular restaurant chain in Lancaster is seeking a Supervisor to manage restaurant operations and lead the front-of-house team. This role involves ensuring excellent service, maintaining high standards, and supporting team development. Ideal candidates have relevant supervisory experience and a passion for providing great customer experiences. The position offers a pay of £12.42 per hour along with various perks, including discounts and a supportive work environment.