Restaurant Manager- WildLand Sutherland

WildLand Limited; Lairg; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Scotland is seeking a Restaurant Manager to oversee dining operations and lead a team in delivering exceptional guest experiences. This role involves training staff, managing reservations, and ensuring high service standards. The ideal candidate has a strong background in hospitality and leadership. The position offers competitive pay and various benefits.

Benefits

Private Medical Insurance

Health Cash Plan

Life Assurance

Income Protection Insurance

Critical Illness Insurance

Cycle to Work Scheme

Gym Membership

Qualifications

• Experience in hospitality as an approachable manager.
• Proven ability to manage multiple bookings and events.
• Attentive to guests' needs and proactive in service.

Responsibilities

• Lead the restaurant team to ensure outstanding service.
• Coordinate dining operations for guest experiences.
• Support training and development of team members.

Skills

Leadership

Hospitality

Customer Service

Job description

The Role

S situated in the far North of Scotland between beaches and munros, the role of Restaurant Manager will focus on leading a warm, welcoming and effective team in providing outstanding and consistent dining experiences to a discerning guest. This role sits within a long-awaited new property set to open in 2026. You will be responsible for assisting with the training and development of a high performing new team which is confident and competent in the consistent delivery of our Key Performance Indicators with regards to our team, our guests and our business.

You will support the management team by coordinating your team in the delivery and hosting of a consistent dining experience throughout their stay, from slow breakfasts to pre-dinner drinks and intimate dining experiences.

Key Responsibilities

1. Be an exceptional WildLand Leader who is a role model of leadership and team behaviours, and seeks to develop leadership in your Team.
2. Be an exceptional team player.
3. Support the training and development of the Restaurant Team with a specific focus on consistently outstanding service.
4. Ensure an environment for continuous learning and development.
5. Lead the dining operations both at the on-site restaurant and off-site activities and experiences.
6. Liaise and collaborate with the Reservations team continuously to ensure guest preferences are updated and actioned.
7. Ensure that WildLand standards are maintained through excellence at every guest touchpoint and interaction.
8. Assist with planning and operational delivery of specialist events and Private Hire bookings.
9. Work collaboratively with the wider WildLand Sutherland team in supporting Regional Hospitality business efforts.

Our People

We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.

Who you are

To be successful in this role, you will be a natural host attentive to discrete needs and proactive in going above and beyond in creating a memorable dining experience. Your experience will be in hospitality with you able to demonstrate time as an approachable manager, being comfortable with both Private Hire bookings and multiple covers.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

• Private Medical Insurance
• Health Cash Plan
• Life Assurance
• Income Protection Insurance
• Critical Illness Insurance
• Cycle to Work Scheme
• Highlife Gym Membership (after qualifying period)
• Online Clothing Discount

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Team: Hospitality

Reporting Line: General Manager

Key Relationships

• Regional Housekeeping Manager
• Maintenance Manager
• Assistant Manager
• Business Partner Functions (People & HSE; Finance & IT; Concept & Design; Brand, Sales & Marketing; Build)
• Nature Team
• Activities Team Leader

Location: Working across multiple Wildland sites in the wild north of Sutherland, Scotland.

Hours: 45 hours per week; permanent; full time