Restaurant Manager -Restaurant at Brocket Hall

Brocket Hall Estate; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious estate is looking for an experienced Restaurant Manager to lead the front-of-house operations at its new riverside restaurant. This role involves managing service quality, financial performance, and team recruitment in a luxurious, historic setting. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring an outstanding guest experience.

Benefits

Competitive pay

Performance incentives

Staff discounts

Access to estate amenities

Qualifications

• Proven experience in a similar role within a premium dining environment.
• Deep knowledge of food and wine.
• A strong leader with hands-on management style.
• Exceptional communication and interpersonal skills.
• Organised, commercially minded, and results driven.

Responsibilities

• Lead the front-of-house team and interact with guests.
• Oversee daily service and event execution.
• Manage financial performance and strategy for revenue growth.
• Recruit, train, and maintain high service standards.
• Coordinate marketing initiatives and maintain customer database.

Skills

Leadership

Communication

Interpersonal Skills

Operational Excellence

Hospitality Knowledge

Tools

Reservation Systems

Scheduling Software

Job description

Overview

Brocket Hall is reimagining its iconic riverside restaurant—formerly Auberge du Lac—into a vibrant new dining destination set within the historic 18th-century hunting lodge, beside the tranquil River Lea. Overlooking the grounds of the Brocket Hall estate, the new restaurant will pair contemporary design, mood-lit interiors, and a stylish modern bar with a fresh culinary direction.

We\'re creating an atmosphere that is relaxed yet refined—modern yet respectful of its heritage—offering a sophisticated and energetic guest experience in a truly majestic setting. This is a rare opportunity to be part of an exciting launch that blends timeless character with a bold, new perspective on hospitality.

We are seeking a dynamic and experienced Restaurant Manager to lead the front-of-house operations at our new riverside restaurant at Brocket Hall. This role requires a confident, service-driven professional with a passion for hospitality, strong leadership skills, and the ability to deliver a high-quality yet relaxed dining experience. The ideal candidate will combine operational excellence with a warm, guest-focused approach, helping to shape the identity of one of the estate\'s iconic venues.

Responsibilities

• Leading the front-of-house team and being the face to guests, members, and VIP clientele
• Overseeing daily service, event execution, and ensuring seamless collaboration between kitchen and service teams
• Full accountability for the restaurant\'s financial performance, including P&L management, cost control, labour efficiency, revenue growth, budgeting, and implementation of strategies to maximise profitability
• Driving performance and profitability through guest satisfaction, cost control, and revenue management
• Managing staff recruitment, training, appraisals, and maintaining the highest standards of service
• Taking ownership of bookings, private dining, and exclusive event enquiries to maximise revenue
• Coordinating marketing initiatives, participating in the maintenance of the restaurant website, and building a dynamic customer database
• Developing and executing an annual sales strategy and seasonal promotions in collaboration with the wider Brocket Hall team

Requirements

• Proven experience in a similar role, ideally within a premium dining environment with multi-Rosette or Michelin atmosphere
• Deep knowledge of food and wine, and a love for hospitality excellence
• A strong leader with hands-on management style, able to inspire and train a high-performing team
• Exceptional communication and interpersonal skills
• Immaculate personal presentation and a natural ability to connect with discerning guests
• Organised, commercially minded, and results driven
• Proficient with reservation systems, scheduling software, and basic business reporting

Benefits

• A rare opportunity to lead the relaunch of one of the UK\'s most picturesque and historic riverside restaurants
• Be part of a bold new culinary concept within the iconic Brocket Hall estate, blending modern energy with timeless heritage
• Work in an inspiring environment that includes luxury golf, exclusive events, and leisure facilities
• Enjoy strong prospects for professional growth and cross-department progression within a prestigious hospitality operation
• Receive competitive pay, performance incentives, and access to a share of the tip jar
• Benefit from staff discounts, complimentary parking, and access to estate amenities