Restaurant Manager - North Yorkshire

Haven Holidays; Filey; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading holiday provider is seeking a Restaurant Manager to lead an energetic front of house team. You will motivate your team to achieve goals while ensuring high standards of service and guest satisfaction. The role includes performance management, resource oversight, and compliance with health and safety regulations. The ideal candidate has strong leadership skills and a proven track record in restaurant management. Bi-weekly accommodations may also be available, along with various employee perks.

Benefits

Attractive salary plus annual bonus opportunity

On-site accommodation, subject to availability

Comprehensive training and ongoing support

Career development opportunities

Qualifications

• Proven experience in roles such as Restaurant Manager or a similar leadership position.
• Strong leadership and communication skills are essential.
• Exceptional customer service and problem-solving abilities.

Responsibilities

• Lead and motivate the team to deliver excellent service.
• Ensure top-tier guest satisfaction and address concerns promptly.
• Monitor team performance and provide regular feedback.

Skills

Leadership

Customer service

Problem-solving

Attention to detail

Organisational skills

Job description

Overview

As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Team Leadership

• Lead, motivate, and support the team to deliver excellent service and achieve targets.

Guest Experience

• Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.

Performance Management

• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.

Resource Management

• Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.

Compliance and Safety

• Ensure all operations comply with health and safety regulations, company policies, and standards.

Problem Solving

• Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.

Training and Development

• Support team development through ongoing training, mentoring, and creating growth opportunities.

Qualifications

• Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Benefits

• Attractive salary plus annual bonus opportunity.
• On-site accommodation, subject to availability and T&Cs.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!