Restaurant Manager: Lead Service, Grow Loyalty and Profit

Sofitel London Gatwick; Horley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious hotel in Horley is seeking a Restaurant Manager to oversee operations and ensure excellent service. The successful candidate will lead and motivate a team, monitor performance, and implement strategies to enhance guest satisfaction. Proven experience in a similar role within a 4-star environment is essential. This role offers a competitive salary and numerous benefits including holiday and staff discounts.

Benefits

Competitive salary

28 days holiday

Free meals on duty

Complimentary parking

Employee discounts

Employee recognition programmes

Qualifications

• Proven experience in managing, coaching, and developing teams.
• Experience in a similar position within a 4-star hotel.
• Flexibility to adapt to changing priorities.

Responsibilities

• Oversee restaurant operations to ensure excellent service.
• Monitor and analyze performance using guest feedback.
• Plan and execute marketing campaigns to attract guests.

Skills

Strong leadership and motivational abilities

Attention to detail

Communication skills

Organisational skills

Financial understanding

Ability to use initiative

High English standard

Job description

A prestigious hotel in Horley is seeking a Restaurant Manager to oversee operations and ensure excellent service. The successful candidate will lead and motivate a team, monitor performance, and implement strategies to enhance guest satisfaction. Proven experience in a similar role within a 4-star environment is essential. This role offers a competitive salary and numerous benefits including holiday and staff discounts.