Restaurant Manager

Hawksmoor Guildhall; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading hospitality group is seeking a Restaurant Manager in London to lead the front-of-house team and uphold exceptional service standards. The ideal candidate will have experience in a high-volume venue, showcasing leadership and hospitality excellence. Join a company that values diversity and commitment while contributing to a dynamic work environment. The role offers multiple benefits, including paid overtime, training packages, and enhanced leave policies, enabling professional growth and satisfaction.

Benefits

28 days’ holiday (including service charge)

Free staff meals on shift + 50% off for visits with loved ones

Paid annual volunteer days

Referral bonuses from day one

Enhanced maternity & paternity leave

Qualifications

• Experienced as a Restaurant Manager or Assistant General Manager in a high-volume, quality venue.
• Organized, detail-oriented and calm under pressure.
• Ambitious, with the drive to progress further within Hawksmoor.

Responsibilities

• Lead and inspire the FOH team to deliver warm, genuine hospitality.
• Take ownership of daily floor operations, service standards and guest experience.
• Work closely with the Head Chef and senior team to ensure seamless restaurant operations.

Skills

Leadership

Hospitality

Sales drive

Training and development

Job description

Restaurant Manager

Since 2006 we have been the UK's home of ethically sourced, grass-fed beef, cooked over charcoal and paired with our award-winning wines and cocktails. We became B Corp certified in 2022 and are the only restaurant group in the UK to place in the Best Companies for 13 consecutive years, meaning we have some of the happiest people in the industry working here! This is alongside raising over £1million for Action Against Hunger and being rated as one of the most sustainable groups in the country. As Restaurant Manager, you’ll be instrumental in leading the front-of-house team, delivering Hawksmoor standards, and ensuring every guest leaves wanting to return.

What You'll Do

• Lead and inspire the FOH team to deliver warm, genuine hospitality
• Take ownership of daily floor operations, service standards and guest experience
• Work closely with the Head Chef and senior team to ensure seamless restaurant operations
• Drive sales through exceptional service, upselling and floor presence
• Recruit, train and develop FOH staff, building a culture of learning and progression

Who You Are

• Experienced as a Restaurant Manager or Assistant General Manager in a high-volume, quality venue
• A natural leader who motivates teams and leads by example
• Organised, detail-oriented and calm under pressure
• Passionate about hospitality, food, wine and people
• Ambitious, with the drive to progress further within Hawksmoor

Our Values

• Welcome Everyone – we are warm, welcoming and help everyone feel comfortable being themselves
• Work Hard and Be Nice to People – we balance hard work and ambition with integrity, kindness and fun
• Hit Hawksmoor Standards – we all take accountability for the part we play
• Keep Evolving – we continue to develop through listening, learning, feedback and new ideas

Benefits

• 28 days’ holiday (including service charge)
• Free staff meals on shift + 50% off for visits with loved ones
• Paid overtime on salaries
• Income protection & death-in-service cover
• Paid annual volunteer days
• Wagestream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping & experiences
• Restaurant welfare budget for snacks, drinks & support
• Full training package: Food Safety, H&S, HR quals + management programme
• Enhanced maternity & paternity leave

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together. Whether you’re just starting out or looking to grow your career, we’re committed to supporting you every step of the way so you can thrive and be happy at work. If you're excited about this role but aren't sure if you meet every single requirement, please apply anyway. You might be just who we’re looking for.