Restaurant Host / ess - Fleet, Hampshire

Four Seasons - Fleet, Hampshire; Hook; On-site; GBP 23,000 - 30,000; Full time

Job summary

A prestigious hotel in Hampshire is seeking a Restaurant Host/ess to provide a warm welcome for guests and manage reservations effectively. The ideal candidate will have previous experience in a luxury hotel environment, be fluent in English, and demonstrate exceptional interpersonal skills. This role offers competitive pay, a flexible schedule, and numerous employee benefits, including a guest experience program and career development opportunities.

Benefits

Highly competitive remuneration package

Guest Experience Program

Employee Travel Program

Excellent Training and Career Development

28 days holiday including bank holidays

Group Personal Pension Plan

Bupa Dental Insurance

Discounted Gym Membership

Uniform and free meals on duty

Qualifications

• Must be eligible to work in the UK according to the new Brexit Regulations.

Responsibilities

• Greet guests promptly, courteously, graciously with eye contact and a smile.
• Utilize Open Table for reservations and manage daily booking requirements.
• Familiar with daily menu and guest preferences.

Skills

Previous Experience as Host / Hostess in Five Star Hotels and Resorts

Proficient in verbal/written English

Job description

Restaurant Host / ess - Fleet, Hampshire

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Job Description

The Host / Hostess is the guest’s first impression of the restaurant. The Host / Hostess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host / Hostess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host / Hostess has a complete working knowledge of the menus, menu ingredients and what is available / unavailable for that day. A principal role within the restaurant, the Host / Hostess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Hostess is also familiar with frequent guests and knows their names and preferences.

Flexible schedule is required and includes weekends and bank holidays.

Salary: £30,000 pa (on target earnings) - base salary £23,795 pa plus service charge, typically circa £800 per month

You must be eligible to work in the UK according to the new Brexit Regulations.

Experience and Skills

• Previous Experience as Host / Hostess with a Five Star Hotels and Resort.
• Proficient in verbal / written English and Good knowledge of English.

Just some of the benefits Four Seasons Hotel Hampshire employees enjoy :

• Highly competitive remuneration package
• Guest Experience Program, including an overnight stay with breakfast
• Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
• Excellent Training and Career Development opportunities
• 28 days holiday per annum including bank holidays (increasing based on length of service)
• Group Personal Pension Plan upon completion of three months’ service
• BupaDental Insurance after 1 years service
• Opportunities to build a successful career with global potential
• Access to Wagestream – a salary advance benefit
• Discounted Gym Membership
• WeCare Employee Well Being Platform
• Uniform and free meals on duty
• Employee Recognition Programmes and more!!