Restaurant GM — Lead, Performance & Guest Experience

Area 5- Claire Jones; Sunderland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fast-food restaurant chain in Sunderland is seeking a Restaurant General Manager to lead restaurant operations and drive performance. The ideal candidate will manage and motivate a strong team, ensuring exceptional guest experiences. Responsibilities include hitting performance targets, maintaining operational efficiency, and creating a positive work culture. Benefits include bonuses, extra holiday, and discounts. Join us to be part of a welcoming community focused on individual growth and team success.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Proven experience in managing teams and driving performance.
• Ability to motivate and coach staff to exceed standards.
• Strong organizational skills to manage operations efficiently.

Responsibilities

• Lead the restaurant and achieve performance goals.
• Train and develop the team for high standards.
• Manage performance metrics and achieve targets.
• Handle administrative tasks for smooth operations.
• Enhance guest experiences and foster loyalty.

Skills

Team leadership

Performance management

Operational efficiency

Guest experience enhancement

Job description

A leading fast-food restaurant chain in Sunderland is seeking a Restaurant General Manager to lead restaurant operations and drive performance. The ideal candidate will manage and motivate a strong team, ensuring exceptional guest experiences. Responsibilities include hitting performance targets, maintaining operational efficiency, and creating a positive work culture. Benefits include bonuses, extra holiday, and discounts. Join us to be part of a welcoming community focused on individual growth and team success.