Restaurant General Manager — Lead Service & Profit

IVI Motorway Services Limited; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A well-known restaurant services provider in the United Kingdom is seeking a Restaurant General Manager. You will oversee daily operations, ensuring customer satisfaction and maintaining high standards of service and food quality. Key responsibilities include managing staff, controlling expenses, and promoting the restaurant to improve sales. The ideal candidate will have proven experience in management and outstanding leadership skills, supporting a positive work environment. This role offers opportunities for professional growth and is an essential part of the team.

Qualifications

• Proven working experience as a Restaurant General Manager.
• Demonstrated experience in customer service management.
• Computer literacy and familiarity with restaurant management software.

Responsibilities

• Oversees and manages all areas of the Restaurant.
• Ensures guest service exceeds company standards and strong guest satisfaction.
• Organises and supervises shifts to ensure team and guest satisfaction.
• Appraises team's performance and provides formal feedback to keep them upbeat.
• Forecasts requirements and maintains stock inventory to ensure product availability.

Skills

Leadership and motivational skills

Customer service management

Financial management skills

Good communication skills

Extensive food knowledge

Tools

Restaurant management software

Job description

A well-known restaurant services provider in the United Kingdom is seeking a Restaurant General Manager. You will oversee daily operations, ensuring customer satisfaction and maintaining high standards of service and food quality. Key responsibilities include managing staff, controlling expenses, and promoting the restaurant to improve sales. The ideal candidate will have proven experience in management and outstanding leadership skills, supporting a positive work environment. This role offers opportunities for professional growth and is an essential part of the team.