Restaurant & Bar Supervisor

Park Hall Hotel; Chorley; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading hospitality venue in Chorley seeks a Restaurant & Bar Supervisor to enhance guest experiences and lead the service team. The ideal candidate will be energetic, innovative, and experienced in food and beverage operations. You'll thrive in a fast-paced environment, ensuring outstanding service, cleanliness, and guest satisfaction. This role offers growth opportunities, free meals during shifts, and an array of employee benefits.

Benefits

Discounts across retail, restaurants, events

Family and Friends discounts in hotels

Free leisure club/gym membership

International travel at employee rates

Free parking on site

Free meals on shift

Opportunities for progression

Uniform provided

Flexible working hours

Qualifications

• Experience as a Food & Beverage Supervisor or Assistant seeking growth.
• Ability to deliver outstanding service consistently.
• Hardworking and fun personality.

Responsibilities

• Enhance customer experiences with innovative service.
• Ensure cleanliness and safety for guests.
• Manage bar and restaurant operations.
• Inspire teams to deliver outstanding service.
• Contribute to managing P&L and labor margins.
• Anticipate customer needs for positive experiences.

Skills

Experience in Food & Beverage supervision

Ability to thrive under pressure

Strong interpersonal skills

Innovative service delivery

Energetic and friendly demeanor

Job description

As a Restaurant & Bar Supervisor at Kew Green you’ll have a lot on your plate, constantly striving to enhance each of your customer’s experience. You’ll offer recommendations to your guests, going above and beyond to make everyone’s day. It can be as simple as noticing that Nathaniel’s new-born baby is grouchy and offering to make sure his (large) cup of coffee is never below half full…

What you’ll be doing as a Restaurant & Bar Supervisor

• Finding innovative ways to put a smile on every customers face
• Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
• Juggling customers in our bar and restaurant
• Inspiring your kitchen & bar operations teams to deliver outstanding service across food & beverage
• Contributing towards delivering a consistently outstanding Food & Beverage service to all guests in our hotel
• Developing your understanding on how to positively influence your P&L, whilst being savvy in your contribution to managing labour margins
• Anticipating customers need and delivering a focus on enhancing customer experience.

What’ll make you a great fit for this Restaurant & Bar Supervisor role

• You’ll be an experienced Food & Beverage Supervisor or a Food & Beverage Assistant seeking progression
• We’ll hedge a guess that you’re able to spin 100 plates at once, not literally – of course, but you’re someone who thrives under pressure
• You’ll be innovative with a focus on finding ways to consistently deliver outstanding service
• To be successful in this role, you will need to be energetic, friendly and enjoy building relationships with guests
• Hard working but fun!

The benefits

• Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
• Parking on site for free
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours