Resourcing Administrator

Conexia Limited; Belfast; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A public sector recruitment firm in Belfast is seeking an individual to manage recruitment competitions and deliver excellent customer service. Responsibilities include handling calls, responding to applicant queries, and providing administrative support for multiple sites across Northern Ireland. The ideal candidate will possess strong organizational skills and familiarity with MS Office tools. A competitive salary and various benefits, including hybrid working options, are offered to the right candidate.

Benefits

Competitive Salary

Company matched pension scheme

Life assurance

23 days holiday

Health insurance

Opportunity to purchase additional leave

On-site subsidised canteen

Access to 24-hour Employee Assistance program

Qualifications

• Ability to manage multiple tasks effectively and meet service level targets.

Responsibilities

• Handle calls and provide inbound telephony service.
• Respond to applicant queries via email and phone.
• Communicate with clients and customers professionally.
• Support the candidate on-boarding process with checks.
• Enter and maintain information on the recruitment database.

Skills

Knowledge of Microsoft Word

Knowledge of Excel

Knowledge of Outlook

Excellent organisational skills

Excellent time management skills

Job description

You will be responsible for the delivery of a range of recruitment competitions for a large public sector client and other public bodies against service level targets and customer service standards.

Responsibilities

• Call handling and provision of inbound telephony service
• Provide response to applicant queries via email and telephone in accordance with relevant policies and procedures
• Professionally liaise and communicate with client and customers by telephone and email
• Provide full administrative support for client (at multiple sites across Northern Ireland) in the provision of interviews and assessment centres for candidates
• Enter, update and maintain information on the recruitment database; and issue relevant correspondence to candidates at each stage of the recruitment process
• Support the candidate on-boarding process through the processing of ID, qualification and security checks and the preparation and issuing of job offers
• Support the administration of recruitment campaigns through the preparation and management of relevant documentation at each stage
• Provide input and feedback to management relating to all resourcing matters
• Ensure administrative work is carried out in a timely and effective way to meet SLA’s
• Be proactive in identifying areas for improvement to processes and services
• Support line manager in their role as point of contact with client and customer.
• Other tasks may be assigned to the role over time based on business need within reason and following consultation with the post holder.

Skills and Qualifications

• Knowledge of Microsoft Word, Excel and Outlook
• Excellent organisational and time management skills with the ability to prioritise

Further Information

Some benefits of working for us:Hybrid/Remote options consideredCompetitive SalaryCompany matched pension schemeLife assurance23 days holiday rising to 25 after 2 years and 27 after 5 yearsOpportunity to purchase additional leave15 weeks fully paid maternity, adoption, and shared parental leave2 weeks paid paternity leaveCompany sick pay schemeOpportunity to take a paid day out of the office, volunteering for a charity close to your heartService awardsRecognition awardsHealth insuranceExternal training and professional academic financial support opportunitiesOn-site subsidised canteenLocked bicycle shelterOn-site showersAccess to 24-hour Employee Assistance programVoluntary benefits (available through salary sacrifice):Discounts on retail and socialising e.g. discounted gift cards/cashbackHealth and wellbeing e.g. dental insurance/health screeningTravel and technology e.g. Travel discounts at home/abroadSecurity RequirementsThis role will require you to undertake security vetting to CTC level, and as such all candidates must have been resident in the United Kingdom or Republic of Ireland for a minimum period of 3 years at point of application.Conexia is an Equal Opportunities EmployerAt Conexia, trust is at the heart of everything we do. We are proud to be an Equal Opportunities Employer, welcoming applications from all individuals regardless of age, disability, gender, race, religion, sexual orientation, or socio-economic background. We are committed to creating an inclusive environment where everyone can bring their authentic self to work and thrive. If you require us to consider any supportive measures during the recruitment process, please contact us at [e-mail] more information, to raise any concerns or should you require any reasonable adjustments throughout the recruitment process during the application process, please contact [e-mail].