Residential Support Worker - Children And Young People

Brook Street Social Care; Ebbw Vale; On-site; GBP 36,000; Full time

Job summary

A local social care provider in Ebbw Vale is seeking a Residential Support Worker to provide care and support for children and young people. This permanent, full-time role requires a QCF Level 3 in Health & Social Care and experience in a residential children's home. The position offers comprehensive benefits including 24/7 counselling support, health assessments, and flexible working hours.

Benefits

Face-to-face counselling

24/7 support and counselling

Health and wellbeing assessments

Qualifications

• Minimum 2 years' experience in a registered residential children's home.
• Experience supporting young people with emotional and behavioral difficulties.
• Registered with Social Care Wales and on the DBS Update Service.

Responsibilities

• Provide day-to-day care and support to young people in the home.
• Deliver safe, high-quality care as part of an integrated care team.
• Maintain accurate records, care plans, risk assessments, and reports.

Skills

Empathy

Teamwork

Communication

Education

QCF Level 3 in Health & Social Care (Children and Young People)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Residential Support Worker - Children and Young People

Brook Street Social Care - Ebbw Vale

Salary: £35,165 per annum • Hours: 24-hour shift rota (including evenings, weekends, and bank holidays) • Location: Ebbw Vale • Contract: Permanent, full-time

Responsibilities

• Provide day-to-day care and support to young people in the home
• Act as a positive role model, offering guidance and emotional support
• Deliver safe, high-quality care as part of an integrated care team
• Support education, life skills, and personal development
• Maintain accurate records, care plans, risk assessments, and reports
• Ensure compliance with safeguarding, health & safety, and care regulations
• Engage with external professionals, families, and the local community

Essential Requirements

• QCF Level 3 in Health & Social Care (Children and Young People)
• Minimum 2 years\' experience in a registered residential children\'s home
• Experience supporting young people with EBD, CSE, self-harm, attachment disorders, and challenging behaviours
• Strong understanding of safeguarding, risk assessment, and key working
• Full UK Driving Licence
• Registered with Social Care Wales and on the Disclosure and Barring Service (DBS) Update Service
• IT literate (Microsoft Outlook, Word, Excel)

Personal Qualities

• Caring, empathetic and supportive
• Honest, reliable, professional, and resilient
• Able to work as part of a team and independently
• Committed to continuous development and high standards of care
• Flexible to work shifts, including on-call, weekends, and holidays

Benefits

• Face-to-face counselling with experienced UK counsellors
• 24/7 support and counselling, 365 days a year
• Health and wellbeing assessments (including lifestyle, mental health, and financial scores)
• Family care support - connect to the services you need, when you need them
• Personal goal setting for small, sustainable lifestyle changes
• Tailored recommendations to support your health and wellbeing goals
• 24/7 legal advice line (personal legal queries, 365 days a year)
• Activity data tracking and integration with your health apps

How to apply

If you are passionate about improving the lives of young people and meet the criteria above, we'd love to hear from you.

Send your CV to or call Kian on (phone number removed) for an informal chat about the role