Residential Support Worker

AWD online; West of England; On-site; GBP 27,000 - 32,000; Full time

Job summary

A community support organization in Bristol seeks a Residential Support Worker to assist women reintegrating into society. The role involves delivering activities, maintaining safety, and providing emotional support. Applicants should demonstrate empathy and good communication skills. Experience in related fields is preferred. This full-time position offers a competitive salary and comprehensive benefits package including annual leave and healthcare support.

Benefits

27 days annual leave

Healthcare Cash Plan

All meals provided during shifts

Qualifications

• Ability to handle sensitive situations with tact.
• Experience in residential settings is a plus.
• Willingness to work shifts covering days and weekends.

Responsibilities

• Lead daily living skills sessions for residents.
• Support residents in addressing personal issues.
• Maintain safety checks and record keeping.

Skills

Good numeracy and literacy skills

Empathic communication

Ability to work independently

Safeguarding awareness

Job description

JOB OVERVIEW

Residential Support Worker in a Criminal Justice Approved Premises for women. The role requires excellent communication skills and empathy to build positive relationships with women returning to the community from prison or requiring residential support as part of a community sentence. The premises houses up to 26 residents. You will deliver structured activities and skills sessions, supervise residents, maintain discipline, and create a safe, supportive environment that promotes successful reintegration.

All levels of experience are considered. Ideally you will have worked in a residential setting or within the criminal justice sector, but you should be confident working with people from diverse backgrounds and circumstances.

Location: Bristol, South West England (BS16) • Salary: £27,712 - £31,055 per annum (includes unsociable hours) + Benefits • Job type: Full-Time, Permanent • Working hours: Shift pattern of 4 on/4 off, rotating 2 x 08:00-20:00 and 2 x 20:00-08:00, 12 hours per shift

DUTIES

• Lead daily living skills, leisure, and creative sessions
• Support residents to address issues and build independence
• Induct new residents and explain rules and policies
• Maintain presence on shift with regular building checks
• Record, report, and escalate key resident information or concerns
• Act as Fire Warden and First Aider when required
• Keep accurate records and computer-based systems up to date
• Communicate clearly with empathy, tact, and discretion
• Enforce boundaries appropriately and manage stressful situations independently

CANDIDATE REQUIREMENTS

Essential

• Due to the gender specific nature of this role, applications can only be accepted from women candidates. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010
• Good numeracy and literacy skills
• An understanding of safeguarding
• Able to work alone, without guidance
• Willing to work on a shift which covers days and weekends
• Empathic, with the ability to use tact and discretion when dealing with confidential and sensitive issues

Desirable

• Previous experience of working within a residential setting
• Previous experience of working with women
• Experience of working with groups or individuals to support, motivate and change behaviour
• Understanding of factors relating to multiple, compound needs
• Knowledge and experience of work within the Criminal Justice System

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, including 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Benefit Hub access with retail discounts, cycle to work scheme, and other voluntary benefits
• All meals provided while on shift by in-house cooks

Other requirements

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the promotion of modern British values.

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team. CVs meeting the requirement will be reviewed for submission to the client for consideration. By applying you consent to submitting your details to the client for this purpose.