Residential Support Administrator

eTeach UK Limited; Winchester; On-site; GBP 20,000 - 26,000; Full time

Job summary

An educational institution in Winchester seeks a Residential Support Administrator to support residential students through various administrative tasks. The ideal candidate will possess strong communication and organisational skills and be competent in IT systems. Benefits include pension eligibility, free parking, and access to a gym. This full-time role offers a salary of up to £25,611 per annum.

Benefits

Defined benefit pension scheme

Free on-site parking

Occupational Sick Pay Scheme

Access to employee assistance scheme

Free on-site gym

Access to discounted hair treatments

Various food options on campus

Qualifications

• Experience in a role with strong customer interaction.
• Ability to be largely self-managed.
• Competent in supporting meetings and event organisations.

Responsibilities

• Order goods to support residential students
• Support student check-in and check-out
• Liaise with parents and external organisations

Skills

strong customer focus with a “can-do” attitude

good organisational skills

excellent communication skills

competency in IT systems including MS Office

flexible approach

Education

Good standard of education including Maths and English at Grade 4/C or above

Job description

Residential Support Administrator

Salary: Up to £25,611 per annum. Working Pattern: Full-time (37 hours per week / 52 weeks per year). Location: Sparsholt Campus (Winchester). Closing Date: 16th December 2025.

This role's duties include ordering of goods to support our residential students, supporting with check in and out of students on site, liaising with parents and providing support to our Student Experience and Residential Team. You will also help organise meetings, with keeping our records and systems up to date once learners are in residence onsite, producing correspondence and you will liaise closely with other college departments, staff, and external organisations so that we can provide an outstanding experience to our learners and provide the best support possible.

The successful applicant will need to possess:

• strong customer focus with a “can-do” attitude
• a good standard of education including Maths and English at Grade 4/C or above
• good organisational skills
• excellent communication skills.
• competency in the use of IT systems including MS Office (Outlook/Calendar/Excel/Word)
• The role holder will be largely self-managed responding to students and colleagues from across the College as well as visitors and external contacts on routine matters, ensuring a courteous and efficient response at all times.
• Provide support in the organisation of meetings, events, and committees ensuring they are run efficiently with timely minutes being produced and that outcomes/decisions are passed on for action.
• Have a flexible approach and able to adapt quickly to new tasks and activities

Benefits include:

• Eligibility to join a defined benefit pension scheme
• Free on-site parking
• Car Share Scheme
• Occupational Sick Pay Scheme
• Occupational Maternity Pay Scheme
• Flexible Working Policy
• Access to an employee assistance scheme
• Free on-site gym at the Sparsholt campus
• Gym classes at the Sparsholt campus
• Staff recognition award scheme
• Facility to purchase Sparsholt produce including: plants, fruit & vegetables, fish and game.
• Access to discounted hair treatments at the Andover campus
• Ability to access a range of CPD events and support with undertaking professional qualifications
• Various food outlets and eateries offering good value food and drink at competitive prices

There is a nursery on the Sparsholt campus operated by a commercial provider.