Residential Scheme Manager

Amplius; Ilkeston; On-site; GBP 16,000 - 20,000; Part time

Job summary

A social housing provider in Ilkeston seeks a part-time Residential Scheme Manager to ensure resident welfare and comfort while managing the scheme efficiently. Live on-site in a provided accommodation. The role requires excellent communication, conflict resolution skills, and a customer-focused approach. Benefits include annual leave, pension scheme, and training programs.

Benefits

28 days annual leave plus bank holidays

Pension scheme with matched contributions

Health cash plan

Employee Assistance Programme

Cycle to Work scheme

Holiday and gym membership discounts

Qualifications

• A full UK driving licence and access to a vehicle is essential.
• Ability to actively listen and seek win/win solutions.
• High commitment to providing caring services.

Responsibilities

• Manage the scheme efficiently ensuring resident safety and comfort.
• Oversee resident welfare to enable independent living.
• Engage residents to foster a community spirit.

Skills

Customer focused background

Excellent communication skills

Basic digital skills

Conflict resolution

Tools

Microsoft Office

Job description

At Amplius were on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider we prioritise tenant safety sustainability and smart property investment.

In our Residential Scheme Manager role you’ll be managing our Scheme efficiently ensuring residents welfare safety and comfort while fostering a sense of community.

As a Residential Scheme Manager you will be required to live on-site offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom property on the ground floor at the Scheme. The Scheme Managers office is located in the property

Location: Nesfield Court Ilkeston Derbyshire DE7 8BS

Salary: Up to 19656 per year (based on a 100% FTE of 22932 per annum)

Contract: Permanent Part-Time

Your week: 30 hours per week (Monday to Thursday 9.00am-3.30pm Friday 9.00am - 1.00pm)

Snapshot of your role

This is what your day will look like as our Residential Scheme Manager:

• Manage the scheme in an efficient and effective manner ensuring that a safe secure well-kept and pleasant environment is maintained.
• Oversee the welfare of our residents that will enable them to live independently whilst also providing a calm and attentive response in the event of an emergency.
• Take on the management of service delivery with particular attention to housing management and maintenance issues.
• Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
• Working independently as a lone worker with support from colleagues and management.

Your toolkit for success

To thrive in our Residential Scheme Manager role you’ll need:

• Customer focused background with the ability to actively listen to customers and seek win / win solutions
• High level of commitment to providing efficient and caring services to our Amplius customers.
• Basic digital skills (Microsoft Office etc)
• Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
• Previous experience in being able to resolve conflict and remain impartial and professional.

Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.

Why join Amplius

There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us

Your development matters to us. With tailored training programs ongoing feedback and career progression pathways we support you to advance as far as you want to go.

Make a real impact

Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact

We're dedicated to sustainability and social responsibility taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

• 28 days annual leave plus bank holidays with the ability to carry over allowance and purchase more.
• Pension scheme with matched contributions up to 10% plus life cover of three times your annual salary
• Paid professional subscription for membership fees relating to your role
• Employee Assistance Programme offering free wellbeing tools free flu jabs and more
• Health cash plan giving cash back for everyday health checks such as optical and dental
• Cycle to Work and Electric Car Lease schemes
• High street holiday and gym membership discounts
• Plus lots more once you join!

The important stuff

We're dedicated to ensuring our recruitment process is fair, transparent and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we will be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. We're a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.

The Benefits

• Employee Assistance Programme
• State of the art IT equipment
• Volunteer
• days
• The Benefits
• Flexible
• Working
• Pension
• Scheme
• Life
• Assurance
• Health
• Cash Plan
• Generous
• Annual Leave
• Career
• Development
• Documents

Required Experience

Manager

Key Skills

sheltered housing,elderly care,Social Care,Independent Living,Communication skills,Microsoft Outlook,housing management,ISO 13485,Research Experience,Rota Management,social activities,Research & Development

Employment Type

Part-Time

Experience

years

Vacancy

1