Residential Property Administrator 6674

First Base Employment; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Residential Property Administration Assistant in Cheltenham. The role involves supporting the Residential Property team by managing client matters, ensuring compliance, and performing various administrative tasks. Ideal candidates will have experience in a legal setting, strong client care knowledge, and excellent communication skills. This is a full-time, permanent position.

Qualifications

• Experience working in a legal or solicitor’s practice is essential.
• A strong understanding of residential property processes is required.
• Must have excellent written and verbal communication skills.

Responsibilities

• Open new files and complete data entry accurately.
• Prepare compliance paperwork in line with internal procedures.
• Liaise with fee earners and the compliance team.

Skills

Experience working in a legal or solicitor’s practice

Strong knowledge of residential property processes

Excellent understanding of client care and compliance requirements

High attention to detail and accuracy

Strong written and verbal communication skills

Proficient in Microsoft Office and case management systems

Highly organised with the ability to prioritise workload

Ability to work under pressure and meet deadlines

Positive, professional, and proactive approach

Discreet and able to handle confidential information

Effective team player with strong problem-solving skills

Tools

Microsoft Office

Case management systems

Job description

Residential Property Administration Assistant

Location: Cheltenham
Hours: Full Time | Permanent
Salary: Dependant on experience

Our client is seeking Residential Property Administration Assistant to support the Residential Property team. Reporting to the Head of Residential Property, you will ensure new client matters are opened accurately and in compliance with internal procedures.

Key Responsibilities:

• Open new files, complete data entry, and prepare compliance paperwork.
• Send initial letters to clients, estate agents, and solicitors using standard templates.
• Allocate, scan, and upload incoming post to the correct fee earner and matter.
• Manage hand-delivered post, scanning and distributing appropriately.
• Update workflow screens when contract paperwork is received.
• Photocopy and bind documents when required.
• Complete and submit Land Registry applications with guidance.
• Process post-registration paperwork and return deeds/documents to lenders and clients.
• Liaise with fee earners and the compliance team to clear undertakings and retentions.
• Ensure all documents are saved correctly and assist with file closing procedures.
• Check file ledgers, WIP, and balances, resolving any queries.
• Support company-wide post duties including scanning, franking, distributing, and taking items to the Post Office when needed.
• Assist with answering overflow telephone calls, taking accurate messages when necessary.

Key Skills:

• Experience working in a legal or solicitor’s practice.
• Strong knowledge of residential property processes.
• Excellent understanding of client care and compliance requirements.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office and case management systems.
• Highly organised with the ability to prioritise workload.
• Ability to work under pressure and meet deadlines.
• Positive, professional, and proactive approach.
• Discreet and able to handle confidential information.
• Effective team player with strong problem-solving skills.

To be considered for this role, please email your CV to [e-mail] or call Lilly on 01453 755330.

First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.