Residential Manager

RENDALL & RITTNER LIMITED; City Of London; On-site; GBP 25,000 - 31,000; Full time

Job summary

A prominent property management company in London is seeking a Residential Manager for Clarewood Court. This live-in position offers accommodation and requires strong customer service skills, maintenance management, and supervisory experience to ensure the smooth running of the building. The ideal candidate will be responsible for managing contractors, conducting daily inspections, and providing excellent service to residents. Don't miss this chance to advance your career in property management.

Benefits

Free accommodation

Competitive salary

Qualifications

• Proven experience in property management or customer service.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively.

Responsibilities

• Act as primary contact for residents, delivering courteous service.
• Supervise contractors and manage on-site operations.
• Conduct daily inspections of common areas and equipment.

Skills

Customer service

Maintenance management

Emergency response

Supervision

Job description

Description

Exciting Opportunity Alert! Join Clarewood Court as a Residential Manager.

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Residential Manager. This is an incredible career opportunity with a fantastic package.

Position: Residential Manager

Location: Clarewood Court, Seymour Place, London, W1

Working Hours: Monday - Friday 0800 - 1700 and Saturday 09:00 - 13:00

Gross Salary: £30,500 Per Annum

Contract: This is a permanent, live-in position with on-site accommodation provided free in addition to the salary

Development Details:

Clarewood Court is a prestigious mansion block development comprising 87 luxury apartments across 5 elegant blocks. We are seeking a professional and reliable Residential Manager to ensure the seamless day-to-day running of the building and to deliver a high standard of service to residents.

This is a live-in position with accommodation provided, the role includes being on call for emergencies 24/7 (except when on holiday)

Key Responsibilities and Requirements:

As a Residential Manager at Clarewood Court, you will:

• Act as the primary point of contact (at the on-site office) for residents, always delivering a courteous and efficient service.
• Keep a written note of and report any on site disturbance, suspected breach of lease and/or any other suspected criminal or undesirable behaviour as soon as practicable to the Managing Agent and/or the Police as appropriate.
• Supervise and keep secure any keys and fobs which may be held and ensure that they are correctly logged in and out in accordance with agreed procedures.
• Receive, keep safe and deliver registered mail, post and parcels for residents if delivered out of hours.
• Cooperate with the residents when moving in and out of the development as required and when residents are having works done to their flats.
• Oversee and manage all contractors on site, ensuring they are performing as expected and report any issues promptly to the Managing Agents.
• Undertake small maintenance tasks such as changing defective light bulbs.
• Manage stock of consumables for landlord's areas.
• Inspect, on a daily basis, all internal and external common areas of the development including plant and electrical rooms, storage rooms, lifts & basement, to maintain quality and appearance of all communal areas and to ensure the mechanical and electrical equipment is running as expected.
• To ensure the residential bins are presented and returned to their correct location before and after collection by the Council and checked on a daily basis and well maintained.
• Sweep all common parts, including the boiler toom, on a daily basis.
• Regular inspection and testing of the CCTV, Fire Alarm and Door Entry System to ensure they stay in working order.
• Regularly monitor the CCTV cameras for security purposes and save all footage relevant to any reported disturbance and/or (suspected) civil/criminal incident.
• Conduct daily inspections of each floor of each block of the development noting and reporting to the Managing Agent promptly any defects or other problems found.
• Ensure that fire exits and routes inside and outside the development are kept free of items at all material times, in accordance with the Clarewood Court Fire Policy.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings.

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Clarewood Court and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!