Residential Care Support workers

London Borough Of Sutton; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

A local authority is seeking compassionate Residential Care Support Workers to transform the lives of children in our care through a restorative approach. This role offers flexible hours, a supportive environment, and comprehensive NVQ Level 3 health and social care training. The successful candidates will be responsible for providing safe care, engaging children in activities, and supporting their development. Benefits include generous annual leave, flexible working arrangements, and access to various local discounts.

Benefits

26–31 days annual leave

Enhanced parental leave

Volunteering days

Flexible working

Learning and development courses

Local discounts

Interest-free season ticket loans

Local Government Pension Scheme

Qualifications

• Experience working with children in a residential setting is desirable.
• Willingness to communicate creatively with young people is essential.
• Undergo related training in Restorative Practice and Trauma-Informed Practice.

Responsibilities

• Provide safe and secure care for children at residential homes.
• Engage children through fun and enriching activities.
• Support children's social and emotional development.
• Apply restorative practice and trauma-informed models.
• Work flexibly across varied shifts, including evenings and weekends.
• Innovate to achieve positive outcomes for young people.

Skills

Communication with young people

Creative engagement

Education

Full NVQ Level 3 in health and social care

Job description

Our Residential Care Support Workers transform lives by applying a restorative approach to achieve the best outcomes for children in our care. We are looking for compassionate, resilient individuals who can work across three homes in Sutton. The role offers flexible hours, fully funded NVQ Level 3 health and social care training, and out‑of‑hours payments where applicable.

Responsibilities

• Provide day‑to‑day safe and secure care of children at our residential homes.
• Keep the children engaged through fun, enriching activities in a safe and inclusive environment.
• Support children with their social, emotional development and educational achievement, setting boundaries and bringing consistency as a trusted relationship.
• Apply a restorative practice and trauma‑informed model, helping children to make sense of their backgrounds and find a positive way forward.
• Work flexibly as part of a varied shift pattern, including late afternoon, evenings, weekends and sleep‑in duties.
• Innovate and creatively engage young people to continually explore new ways of achieving positive outcomes.
• Attend to whole‑person care, including therapeutic support within an integrated youth services framework.

Qualifications and Training

• Experience working with children or young people in a residential setting is desirable.
• Willingness and skill to communicate creatively with young people.
• Undergo Restorative Practice and Trauma‑Informed Practice training (fully supported).
• Full NVQ Level 3 in health and social care will be studied on the job.

Benefits

Employees have access to a wide range of benefits to enable a work‑life balance:

• A generous annual leave entitlement of 26–31 days plus bank holidays (pro‑rata for part‑time).
• Enhanced maternity, paternity, shared parental, adoption and dependants leave.
• Two volunteering days per year.
• Flexible working – Smarter Working Scheme (dependent on the role).
• Adjustable and agile working arrangements using Google Chromebooks.
• Learning and development portal offering a range of courses.
• Discounts on local shops, restaurants, gyms and leisure centres.
• Interest‑free season ticket loans.
• Local Government Pension Scheme.
• Bicycle loan facilities and cycle‑to‑work scheme.
• Zip‑car scheme.